Life Planning – Page 2 – Grandpa Bob Encouraging Leadership

Your Future Called…Here’s 10 Things You Should Know

People will dictate the future. It won’t be a poll, the Internet, social media, or some secret government agency.

The future will start, as always, with ideas. The ideas that become reality will be those that capture the imagination of strangers, most never knowing the origin of the ideas they now “own” emotionally.

People will dictate the future. It won’t be a poll, the Internet, social media, or some secret government agency. People, acting in the pursuit of their own self-interest, will decide with their votes at the ballot box, and the way they choose to spend their dollars.

Nothing predicts your future better than your own attitude and expectations.

The future belongs to those with personal motivation, determination, and a willingness to fail in pursuit of success.

Your future is finite, just like everyone else’s. Enjoy today as your prepare to greet tomorrow.

99.9999% of your success will happen when you open yourself to helping others succeed first. Of course, you already know that since you listen to Zig Ziglar.

The mark you leave on the world starts and ends with those closest to you. Everything else is a bonus.

Learn to teach and you will never stop learning, or helping others. This is closely related to number 6.

You are the only arbiter and defender of your core values. Think about your core values, understand why you have them, and live them to the fullest, every day.

History continues to find its way into the future. Study history. Study the people who drove history. Learn the lessons history provides like your future depends on it…because it does.

What’s Your Personal Net Promoter Score?

Consistent excellence (awesomeness) drives higher NPS…

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption to our work. He is the purpose of it. He is not an outsider to our business. He is a part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.

–Mahatma Gandhi

By now, you’ve probably heard the term Net Promoter Score (NPS). It’s a system that focuses on the answer to one simple question:

On a scale of 1-10, where 1 is not likely and 10 is very likely, would you recommend this company/product/service to a friend or colleague?

That’s it. One question that sums up a customer’s entire experience…and also measures their loyalty. A person who responds with a 9 or 10 is a promoter, 7’s and 8’s are passive, and 1-6 is a detractor.

Promoters are not only loyal buyers, but they go out of their way to spread the good news about a company they like.

Passives are just that, passive. Their loyalty is weak…a fair-weather friend. They can be swayed easily to switch to another company if an alternative presents itself.

Detractors will go out of their way to spread bad news about a company. They’ve had a bad experience, and are happy to tell everyone about it.

Thousands of companies monitor their NPS. Perennially high NPS companies include Apple, Starbucks, Nordstrom, USAA, Amazon, and Trader Joe’s. Each invests time, energy, and money to deliver excellence, above all else, to their customers.

Consistent excellence (awesomeness) drives higher NPS.

How much time are you investing in your personal NPS? Are you paying attention to the impact you have on those around you? Are you consistently delivering excellence to those you care about the most?

How would the people you serve (family, friends, co-workers, employees, managers, strangers) answer this question about you:

On a scale of 1-10 where 1 is not likely, and 10 is very likely, would you recommend ______your name here_______ to a friend or colleague?

More importantly, how do you answer this question about yourself?

Seven Steps to Creating Your Goalprint

People who buy shovels don’t want shovels…

There’s a classic quote in business:

People who buy shovels don’t want shovels. They want to make holes, or fill in holes as quickly and easily as possible.

Chances are pretty good that you’re selling shovels to someone. Or, maybe you dig the holes?

Either way, the planning, the shovel, the digging, and the hole itself are all merely steps along the way to achieving someone’s goals.

Your goals? Maybe…that all depends on whether you know what your goals are.

The funny thing about goals is that no one has the same goals. They may share some, or agree on goals to pursue together. But, no two people have the exact same goals.

Each of us has a goalprint as unique as our fingerprint. It captures our passions, our dreams, and the specific goals we’ve laid out for our lives. Partially-developed goalprints live in our subconscious mind, until we take the time to bring them into our conscious mind and fully define them.

Consciously defining our unique goalprint isn’t easy. Nothing worthwhile ever is.

Here are the seven steps for creating and living your personal goalprint:

1. Define five things you are most passionate about, and how you plan to center your life around these passions over the next five years. Not willing to focus your life on this list of passions? Maybe these aren’t really your passions.

2. Define at least seven things you plan to experience over the next ten years. A quasi-bucket list, only with a ten-year horizon. Notice this isn’t a list of seven things you want to experience, rather a list of the seven things you plan to experience. How many of these involve the things you are most passionate about?

3. Money isn’t everything, but it does make the world go around. With this in mind, write down how much money or assets you plan to have set aside for big ticket expenditures (i.e., home purchases, kids’ college, retirement, something you were passionate about in item 1, etc.) in one year, five years, ten years, and twenty years. What income do you need to hit these targets? Start saving now, if you haven’t already.

4. Define what you plan to be in one year, five years, ten years, and twenty years. This can be personal, professional, or anything else you define as what you plan to be. Keep working until your “what” supports what you’ve listed in the first three steps.

5. If you’re blessed with a spouse, or a soon-to-be-spouse, compare and discuss your answers in the first four steps above. What do you have in common? Are your goalprints compatible? How will you each accommodate and support your spouse’s goalprint in the coming years?

6. Hold yourself accountable for fulfilling what you’ve laid out in your goalprint as you make decisions in your life. Enjoy defining success on your own terms.

7. Repeat this exercise once a year.

Unlike fingerprints, our goalprint will change and grow over time. That is, if we have the courage to let it.

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