Why Manners Matter

“Manners are of more importance than laws. Upon them, in a great measure, the laws depend. The law touches us but here and there, and now and then. Manners are what vex or soothe, corrupt or purify, exalt or debase, barbarize or refine us, by a constant, steady, uniform, insensible operation, like that of the air we breathe in.” – Edmund Burke

-Why do we say Please and Thank You? 

-Why do we hold the door for the next person? 

-Why do we show respect for our elders? 

-Why don’t we interrupt someone when they’re speaking (at least, most of the time)?

Mostly because we were taught these behaviors by our parents, or someone in authority, when we were growing up.  We may have learned by being told explicitly, or by watching others that we admire acting in these ways. 

As Burke points out, manners are more important than laws.  They are fundamental in establishing the boundaries of our behavior, of integrating us within our community.

Manners show our respect for those around us.  They create a standard for how we work with others.    

Consider the manners (customs) that are in play where you work.  It doesn’t matter if you work in construction, nursing, information technology, or any other field.  If you work with people (which you always do whether they are your co-workers, your customers, or both), your manner of behavior will be critical to your success. Good manners create a positive environment, build strong relationships, and foster a culture of respect and professionalism.

Since we are creatures of habit, it’s easy to establish either a habit for lacking manners, or for having them.  The disciplined decision to operate your life within the bounds of good manners is a decision that will pay consistent dividends.  Good manners can be the foundation for a disciplined approach across all areas of your life.  When we are polite and considerate, we remind ourselves of our values and our commitment to treating others (and ourselves) with dignity.

The simple act of saying “Please” and “Thank You” (and meaning it) shows our vulnerability to others, and at the same time, our appreciation for what they have done for us.  Powerful ways to remind us of our humility and gratitude many times each day. 

Edmund Burke observed, “Example is the school of mankind, and they will learn at no other.”  Our behavior and proper manners will be a teacher to those around us, whether we intend it or not.  Our actions, grounded in good manners, can inspire those around us to adopt similar behaviors.

It’s easy for each new generation to look at the rules and traditions of prior generations (manners) as archaic, overly formalized, and irrelevant in their “new modern era.”   They may rationalize away the need for good manners on this basis.  However, dismissing the importance of manners can lead to a breakdown in social cohesion. Our challenge is to adapt the principles to modern contexts while preserving the core values of respect and consideration.

Manners are a timeless currency that never loses value—so spend them generously and watch how rich life can become.

p/c Robert Collins on Unsplash

The Bargains We Make

I bargained with Life for a penny…

I came across this classic poem recently:

My Wage

I bargained with Life for a penny,

And Life would pay no more,

However I begged at evening

When I counted my scanty store.

For Life is a just employer,

He gives you what you ask.

But once you have set the wages,

Why, you must bear the task.

I worked for a menial’s hire,

Only to learn dismayed,

That any wage I had asked of Life,

Life would have willingly paid.

–by Jessie Belle Rittenhouse (1869-1948)

My Question for You

What is your bargain with Life?

Are you working for a penny, or something more?

How about your end of the deal?

Are you even keeping score?

If we get out of Life,

Only what we ask,

I say go for the Moon,

And reach for the stars.

But, are you willing to bear the task?

I don’t have time to think!

I don’t have time to think, I’m too busy responding!

I heard this phrase the other day.  To be fair, the manager saying it was joking.  However, about fifteen minutes into our discussion, her phone buzzed and she (almost compulsively) checked it.  She looked up and apologized that she needed to respond.  It would only take a minute.

After finishing her response, she was back and totally focused on our discussion.  Where were we, anyway?  I wasn’t exactly sure, but I did write the following in my meeting notes:

I don’t have time to think, I’m too busy responding.

Have you fallen into this trap?  Are you so busy responding that you don’t have time to think?  Thinking takes time, energy, and discipline.  Responding requires only two of these resources.  Guess which one’s missing when all we do is respond.  Discipline.

Discipline is a choice.  Discipline helps us consciously think about the world as it comes at us.  Discipline provides the space to consider alternatives, and imagine new possibilities.  Discipline helps determine if a response is needed at all.