Solving Interesting Problems and Finding Failure Along the Way

What’s the easiest way to avoid failure?

Failure_Target

There I was, listening to a Tim Ferris podcast, featuring Seth Godin (a great combination, by the way).

Seth said a lot.  When it came to our education system, he said it’s geared toward making compliant workers to serve the industrial complex.  I can’t help but agree with that assessment.

He said our education system should instead focus on two things:

  1. Teaching our children how to solve interesting problems (where the answers can’t be Googled),

and,

  1. Teaching our children how to lead.

As I listened, I completely agreed.

And then, only one day later, I was presented with an interesting problem.

Kip was telling me about a problem he likes to ask his programming candidates.  He gave me the problem with a look that said, “Surely you’ll be interested in this problem, and you’ll be able to figure it out.”

Wrongo!

As he explained the problem, my mind wasn’t looking for a solution.  Instead, I started wondering why I’d spend time on this problem, could I Google it (you can), how long would I have to struggle with it before he’d give me the answer, and what would an HR person say about asking this particular question (ever focused on compliance).

Meanwhile, he stood there expecting me to attack the problem, to ask follow-up questions, to start searching for a solution.  I gave him nothing.

Disappointed, he realized I wasn’t working the problem.  He gave me a hint, trying to get me to engage.  No dice.  I wasn’t tackling the problem.  I wasn’t even curious.  I waited for the answer.  In fact, I noticed I was thinking about something else (probably having to do with where we’d be eating lunch).  I hadn’t even tried.

Here’s the problem (it’s called the three light bulb question):

A windowless room has 3 light bulbs. You are outside the room with 3 switches, each controlling one of the lightbulbs. If you can only enter the room one time, how can you determine which switch controls which light bulb?

An interesting problem.  One I had chosen to not solve.

A problem that a younger version of myself would have loved.  It requires logic, imagination, a willingness to fail, and enough confidence to know, really know, that I can find the solution.

Here’s a small hint.  You’ll need to use all of your senses to find the answer.

For me, the question that’s more interesting than the light bulb problem is why I chose (almost automatically) to give up before trying to solve it.

I can tell myself it’s because I’m not a programming candidate, or that I don’t have to prove myself by solving the puzzle.  But, these aren’t the reasons.

Could be a lack of confidence.  Somewhere, deep in my subconscious (or maybe right on the surface), I didn’t know that I could solve the problem.  Queue the white flag.

That’s not the root cause.  In that same subconscious place, my mind saw an opportunity to fail.

Failure is not an option.

Failure is embarrassing.

Failure exposes our weaknesses.

How could it be that the younger version of myself would have tackled this problem with gusto, but the more experienced version sees an opportunity for failure and runs the other way?

I’ve purposely faced failure countless times in my life.  I remember being the guy who “poked the bear.”  I loved the unsolvable problem.  My job often involved turning around “unsolvable” situations.  Failure lurked around every corner, but it seemed normal to me.

There must be something else happening.

The narrative.  That’s the message we tell ourselves (and others) about our core beliefs.  It describes what makes us tick, our mission, why we do all the crazy things we choose to do.  It doesn’t matter if the narrative is always true.  It’s our narrative, and it drives the way we perceive our place in the world.

Years of status meetings, monthly reports, strategy reviews, and all the rest taught me to avoid failure.  Don’t miss the goal.  Give yourself some wiggle room.  Make sure you have buy-in from everyone before launching that new idea.  Don’t take any unnecessary risks.  Don’t go out on a limb…you might fall.  We have shareholders who expect a return.

Without realizing it, I allowed my narrative to morph.  Failure avoidance found its way in.

What’s the easiest way to avoid failure?

Don’t take up the challenge.  Avoid the risks.  Don’t poke that bear.  Let someone else try.  Say “No.”

But, failures teach us the most valuable lessons in life.  The quickest way to stop learning is to avoid failures.

The truth is, avoiding failure is the biggest failure of all.

Something I’ll remember the next time I’m faced with an interesting problem, or an opportunity to fail (which are often the same things).

Want the answer to the three light bulb question?

Here’s one more hint.  Your sense of touch will come into play.

By now, I’m sure you’ve figured it out.  If not, here it is:

Turn on two switches (call them A and B) on and leave them on for a few minutes.  Then turn one of them off (switch B) and enter the room.

I’ll let you figure out the rest.

Note to Self

I will do these things as a promise to myself…

Maybe it’s all the close calls, existential threats, newly-invented liabilities, newly-minted regulations, new competitors, old competitors, angry customers, happy customers, former customers, new customers, potential opportunities, new ideas, new methods, better mouse traps, and everything else that comes our way in business (no matter the size).

Maybe it’s the fight-or-flight instinct that gets honed to a fine edge through years of experience.  Knowing when to hold ‘em, and when to fold ‘em…but always allowing room for doubt.  Knowing when the silent customer is more important than the loudest one.  Knowing that the employee you don’t see is just as important as the one you do see.  Knowing we always have a competitor, whether we realize it or not.

Maybe it’s that standard defensive posture that every business assumes at times, even when it knows that only a strong offense will win the day.  Understanding that this isn’t a game we get to win every day.

Maybe it’s just fear of failure, or more likely, fear of success.

Whatever it is that stops me from getting the most enjoyment from this business…now is the time to let it go.

Life is way too short to let the small stuff get in the way.

Here’s my promise to myself:

  • I will go on offense, every day
  • I will acknowledge my fears, but only if it helps create a stronger offense
  • I will focus on the next step forward, and let the past remain there
  • I will create opportunities for those around me
  • I will love and serve
  • I will let go
  • I will enjoy each day as the gift that it is.

I will do these things as a promise to myself, knowing that I’m not the One who is in control.

Failures have excuses…Successes have stories

The unfortunate truth is that some of us start making excuses long before the failure is complete…

unsplash_Samuel_Clara

The excuse:  “We were in trouble right from the start.  We started in the dark and two of our headlamps wouldn’t work.  It started raining as we approached the halfway mark.  The mud really slowed us down.  Then, Jeremy slipped and fell and muddied up all his gear.  We knew we couldn’t make it to the summit and back before sunset, so we decided to turn back.”

The story: “That hike was epic!  We started in the dark.  We had to share John’s headlamp because ours stopped working for some reason.  When the sun finally came up, it started raining.  Hard.  The mud made for slow going.  When Jeremy fell in that massive mud puddle, we just cracked up, wondering what else this hike would throw at us.  It took about ten minutes to get him cleaned up.  Once the storm passed, we had to double-time it to make it to the summit before dark.  We got there with plenty of time to spare.  It was awesome!”

The excuse:  “There was no way we could have made the goal.  The economy turned sour on us in the second quarter.  Some bozo from IT botched the server install, and it took nearly two months to get everything configured properly.  That didn’t leave enough time for the developers to deliver on schedule.  All in all, it’s amazing we’re still in business.”

The story:  “Can you believe it?  We were pulling all-nighters for weeks because some bozo from IT botched our server install.  But, we made the release date.  Customers loved it, and we hit our sales target.  Nobody thought that could happen in this economy.”

Have you ever noticed that failures have excuses, and successes have stories?

The unfortunate truth is that some of us start making excuses long before the failure is complete.  We run into a hurdle, lose our belief in the goal, or simply lose hope that we can achieve success.

So, we get busy preparing excuses.

Our failure must be justified.  First to ourselves, and then to everyone else.  It’s even better if we can find allies to help us create better excuses.  Excuse making often replaces the work that just might deliver success.

Are successes perfect?  Far from it.

Success rarely comes without adversity.  Success usually requires new tactics, mid-course corrections, and tons of hard work.  Overcoming the odds, leaping over the hurdles, finding creative solutions…these give power to the stories we tell about our success.

Imagine a world where adversity strengthens our success stories, rather than bolstering the excuses we make for our failures.

“If it is important to you, you will find a way.  If not, you will find an excuse.”  -Author Unknown

p/c: Unsplash.com, Samuel Clara