Curiosity and Zombies

Curiosity is better than shotguns…

Are you genuinely interested in how something works, why things happen, what people think?

Do you look at articles describing how some industry you’re not a part of is facing a new market or regulatory challenge?

Are you entertained to learn that Starbucks Frappuccinos and iced coffees may be changing ice cube usage customs in Europe?

Do you click on links to articles about Africapitalism and venture philanthropy?

Have you ever imagined what it would be like to “fly” off a cliff wearing a Wingsuit?

Do you wonder how the education systems of the US can be improved by the proliferation of MOOC’s and alternative learning services like Udacity, Khan Academy, and others?

Do you marvel at how a rocket engine made mostly of solid rubber can power a spaceship launch?

Do you look at things as they are, and imagine how they could be changed by process improvements, new inventions, or new technology?

Are you an “early adopter” of new ideas?

The ultimate question is:  Are you curious?

The happiest and most successful people I know are curious.  They choose to be explorers in a modern world.  Pursuing answers to what, where, who, how, and (of course) why is what makes them tick.  Their curiosity is the key to an engaged existence.

They may not find, nor like, all of the answers.  That doesn’t stop their insatiable curiosity to learn more.

Show me someone lacking curiosity for life, and I’ll show you the closest thing to a living, breathing member of the walking dead.  Who knew curiosity would be better than shotguns against zombies?

Questions or Answers?

The answer my friend, is blowin’ in the wind. The answer is blowin’ in the wind. –Bob Dylan

Which is more valuable?  Questions or answers?

Here are some answers:  3.14, George Washington, The Wright Brothers, Sir Isaac Newton, 1861-1865, 1776, to get to the other side, 3, Neil Armstrong, Ron Burgundy, vanilla, Elvis Presley.

Without knowing the questions, these answers are merely a list of data points…informational debris to be swept away by our next thought.

Children generally ask lots of questions.  “Why?” comes to mind.

An interesting thing happens to children as they move through elementary, middle, and then high school.  They are asked to provide lots of answers.  What is the square root of 81?  What’s the capital of North Dakota?  What position do you play on the soccer team?  What differentiates plant cells from animal cells?  What are you going to be when you grow up?

This continues in college.  Students take a roster of classes for a semester (or quarter).  They display their mastery by providing the correct answers to questions on a series of mid-term and final exams.

We’re told that there are no dumb questions…only those that aren’t asked.  But, after a lifetime of answering mundane questions from others, is it any wonder that many people have fallen out of practice, or are afraid, when it comes to asking real questions?

The answer my friend, is blowin’ in the wind.  The answer is blowin’ in the wind. –Bob Dylan

Patented Buggy Whips

It’s a big day at Consolidated Buggy Whip. With our new, patented manufacturing process…

smiling-horse

“Press Release,” circa, 1899: 

 Consolidated Buggy Whip Announces New Patented Manufacturing Process

It’s a big day at Consolidated Buggy Whip.  With our new, patented manufacturing process, the company will have a competitive advantage over all other buggy whip manufacturers.  Anthony Johnson, President of Consolidated Buggy Whip, stated, “Our patented manufacturing process cuts our production costs by more than half.  This is exactly the advantage we need in order to capture new market share, and effectively corner the market for buggy whips.”

We are also pleased to announce that our two leading competitors have proposed a merger with Consolidated.  This is a sure sign that Consolidated’s patented manufacturing process will ensure its position as the undisputed leader in the buggy whip market for years to come.

* * *

If you are even a casual student of history, you know what was happening around the turn of the century.  Automobiles were being invented and would soon replace the horse and buggy.  Our fictitious company, Consolidated Buggy Whip, was about to face its biggest threat.  They were facing down a disruptive innovation and either didn’t realize it, or chose to ignore it.

Recent history is riddled with companies, and even entire industries, that have been displaced by the introduction of disruptive innovations.  Tower Records, Borders Books, Kodak, Nokia, Circuit City, and Newsweek are just a few that come to mind.  Ironically, some of these companies were originally disruptors.  Unfortunately, they allowed themselves to be displaced by newer disruptors.

Vigilance, curiosity, and creativity are required for an organization to avoid, or even create, disruptive innovations.  Complacency and ignorance are sure ways to invite new disruption.

The competitive landscape you think you understand isn’t the only one that matters when it comes to disruptive innovation.

TEDx ChapmanU

TED Photo

I heard about TED talks from a friend many years ago.  TED was started in 1984 as a conference to bring together people from three worlds:  Technology, Entertainment, and Design.  TED talks are limited to no more than 18 minutes in length, and cover a wide array of topics, all focused on “ideas worth spreading.”  More than 1,400 talks are available for viewing on-line.  We heard today that TED talks have over one billion combined views.

Janet and I were excited to see a TED event in person today at Chapman University.  Our youngest daughter, Jennifer, is home from school for a couple weeks, so an added bonus was having her attend with us.

Here’s a quick taste of what we learned today from the fourteen speakers (twelve “live,” and two on video), in no particular order:

Shawn Achor told us that 90% of our happiness is internal, 10% from our surroundings.  He also said that people who view stress as a challenge and not a threat are much happier.  He was incredibly funny, and one of the fastest talkers I’ve ever seen.

Phil Hansen told us to embrace the shake.  He is an artist with a condition that makes his hand shake.  He left his art for about three years because of it.  When he went to a doctor to see what could be done, the doctor informed him that nothing could be done, and that he recommended that Phil embrace the shake.  Phil found that by embracing our limits, we find ways to go beyond them.  Let go of outcomes, failures and imperfections.  Don’t be encumbered by results.  Show up for the process and allow the limitations to harness your creativity.  His artwork is awesome.

Allyn Rose talked about her decision to have a double mastectomy to prevent getting breast cancer.  She had lost three family members, including her mother, to breast cancer.  As she said, the odds were very high that she would be afflicted by the disease at some point.

Lisa Sparks talked about improving healthcare-related communications.  80% of all medical errors are a result of communication problems.  She talked about ways for the healthcare provider, the patients, and the patient’s family to arrive at shared meanings on the wide array of topics that surround a person’s health and their healthcare decisions.

Ali Nayeri discussed String Cosmology Theory as a basis for understanding the universe.  He showed how the theory can be used to describe the behavior of galaxies in multiple dimensions, not just flat like the current theories would dictate.  It was at this point that he lost at least half of the audience, including me.  I felt like I recovered when he showed a diagram of two universes flowing from one side to another through a symbolic sideways hourglass.  The idea is that there are really two universes with one contracting and the other expanding.  The point where they cross looks to the observer like an origin, or singularity (the Big Bang).  He showed how String Theory supports the existence of these two universes and that there wasn’t really ever a Big Bang.

Jennifer Sullivan talked about Frictionology.  Between 1860 and 1890, 500,000 patents were issued.  This was 10x more than the previous 70 years combined.  During that time, she said that there was limited competition, and no friction.  With competition, people get choices, and there is friction.  Understanding friction is important, since friction is where the money is made.  Good friction equals access to, and curation of, the good stuff, and dumping of the bad stuff.  People have discovered that content is the best way to sell other stuff.  She ended her talk by saying that a big trend now is not Do It Yourself, but Make it Yourself.  Consumers want the tools and they will make the rest.

Michael Goldsby talked about the future of medicine.  With the ubiquity of smart phones and other easy-to-use data capture devices, it’s  possible to capture a tremendous amount of data about a person in real time.  All of this real time data can be analyzed to create actionable insights for the patient.  He talked about how smart phones and their apps can become a digital sixth sense from a medical perspective, and can be a foundational part of the coming Internet of Everything.

Kathy Thomson talked about her company, the LA Times, and the things they are doing to remain relevant and valuable in the age of digital delivery.  She said that the challenge for them isn’t so much the content, but ensuring that they can put it where, when, and how the reader wants it.  She discussed the maverick/mainstream paradox.  How do they innovate in sometimes radical directions, while continuing to preserve their mainstream values that make their content so valuable.

Prince Gomolvilas, the only Thai-American playwright (according to himself), talked about maintaining your integrity and your ideals, even when faced with overwhelming financial threats.  He told a riveting story about a play he wrote for a “very fancy private school” in the Bay Area for their 8th grade class.  The theme of the play ran counter to what the school’s largest donors thought was acceptable.  He had a choice of either modifying his play and its theme, or keeping it as originally written.  The potential consequence was alienating the large donors and causing huge financial harm to the school.  You will have to watch the video on the TED website to learn what he decided.

The Orange County Youth Symphony Orchestra had two of their percussion representatives perform an extremely complicated drum duet, based on a native American rhythm.  They didn’t say anything and let their instruments do all the talking.

Kristen Howerton told us about being in Haiti with her six-month-old daughter, visiting her soon-to-be-adopted son on the day of the horrific earthquake.  To cope with the devastation, and her inability to do anything except care for her daughter and soon-to-be son, she focused attention on packing and re-packing her suitcase so she’d be ready to leave whenever a plane became available.  It became a diversion and coping mechanism for her.  The “punch line” to the story:  when a plane was available at the US Embassy, there was no room for any luggage, and she had to give up her coping diversion in order to get home.  She related this to other diversions in our lives, like the internet.  She called the internet the diversion to end all diversions, and said that we need to be willing to leave it behind enough to take the time to experience the feelings of real life.  As a psychologist, she said, “The only way to work through crappy feelings is to walk through crappy feelings.”  Diversions often prevent this process.

Mark Pampanin talked about why being an icon isn’t all it’s cracked up to be.  Specifically, he discussed the tokenizing of gay men.  Look at most television shows…he described the “token” gay man in every show.  As a gay man, he said that he’d rather we all just treat each other as people, and not the “token anything.”

Liz Fiacco discussed transferrable skills, specifically the skills we hone using computer games, and their application to our real lives.  The power of games comes from their rapid teach and test cycles.  She proposed greater use of computer games as teaching tools.  She described how a computer game was used to figure out how to fold proteins within a few weeks, after being something that stumped scientists for years.

Reggie Gilyard talked about leadership in the New Normal World of Rapid Change.  He talked about Circuit City, Egypt, and Lehman Brothers.  All are organizations that were unable to respond to the rapid changes happening around them.  CEO’s set direction, organize, select people, motivate, and establish systems and processes for their companies to operate.  Running through all of these tasks is the need to establish signals that allow them to see and manage risks, manage time, and understand their customers’ behaviors.  Think fast, and move faster.

Gwynne Shotwel talked about the need for increased investment and focus on STEM (Science, Technology, Engineering, and Math) education in the US.  Engineers are never satisfied, they always want to improve on what they’ve built.  The best solutions are the simplest ones…less complexity wins.  If only one person can do something, that means that someone else can too.  She related this to how her company, SpaceX, decided to build heat shielding tiles in-house since there was only one supplier out there, and they didn’t want to get “screwed” by that sole-source provider.  She peppered her talk with video highlights of SpaceX’s rockets.  Rockets are cool.

I highly recommend attending a TED event.

On Being Right

Think back to decisions you made five years ago, two years ago, one year ago.

Knowing what you know today, would you have made the same decisions? Chances are, with the benefit of 20/20 hindsight and the passage of time, at least a few of your past decisions don’t look as good today.

Think about the decisions you’ll be making today, tomorrow, a year from now.

Do you plan to make the right decision? Of course you do. But, what will “future you” think of these decisions in two years, or five years?

What if the decision you made in the past was the exact right one, but needs to change today in the face of new facts? Will you make the new decision?

As automobile and air travel were being invented, imagine if railroad companies allowed their names (and missions) to change from railroad, to transportation. Railroad companies certainly had the capital and infrastructure advantages necessary to take a commanding lead in all forms of transportation, not just rail. Unfortunately, in the face of new information and disruptive innovation, they chose to hold onto their past “right” decisions. They chose to focus on being the best railroad companies, when they could have become the best transportation companies.

Making new decisions without the burden of always having to defend past decisions can lead to unexpected, and sometimes awe-inspiring, new opportunities.

Are you giving yourself and those around you the freedom to make new, better-informed decisions? Are you willing to be wrong in the past?