The Delicate Balance of Telling and Teaching

Your role as the teacher and mentor is to prepare your mentee to work independently and effectively…

“I can’t believe she can’t tie her own shoes.  She’s old enough to know by now.”

My friend was talking about his 5-year-old daughter at the time. 

I asked if he’d ever taken the time to teach her how to tie her shoes.  He stared at me and said that wasn’t his job and that she should have figured it out by now. 

Why tell this story (which really happened!)? 

To illustrate how important it is to teach and mentor others…whether they’re our kids, grandkids, employees, family, or friends. 

It should be obvious that if you don’t teach, your student misses out on the chance to truly learn and grow.  By choosing not to teach, you’re short-changing your mentee of the lessons you’ve learned through hard-earned experience.

In moments of urgency or simplicity, direct instructions are most appropriate, providing a clear roadmap for immediate action (telling).

But true teaching is the art of imparting understanding – the “why” behind actions. It requires a commitment of time and energy, and showcases the significance of tasks, the interconnections between steps, and the importance of specific approaches…usually through storytelling.  

What kinds of stories?  Stories that provide a personal connection, illustrate key points, and allow your learners to connect emotionally to what you’re teaching.  Stories also help students drop their defensiveness toward receiving new information.

Another great teaching method is to ask questions. Questions encourage critical thinking.  Ask the student why they think something is important, or how they view a situation.  What would they do in the situation?  What’s happening that may not be obvious? If their answers are incomplete or miss the nuances of a situation, you can provide additional perspectives and help them understand what to look for.

How can we tell stories and ask questions about something when it’s urgent?  We already learned that in urgent situations, telling is often the most appropriate way of getting the right action quickly.  To create truly teachable moments resulting from an urgent event, it’s critical that you take the time after the urgency has passed to discuss lessons learned, and maybe even how to avoid the urgency next time.  

Your role as the teacher and mentor is to prepare your mentee to work independently and effectively.  Not only how to tie their shoes, but why it’s important to tie them in the first place. 

I have one favor to ask:  If you find this information useful, please forward and recommend it to someone else.  Thanks! 

You are the Observer: Using the Hawthorne Effect for Self-Improvement

The Hawthorne Effect refers to a psychological phenomenon where humans modify their behavior in response to being observed or studied. This effect was first observed in the 1920s and 30s during a series of studies conducted at the Western Electric Hawthorne Works in Chicago, hence the name.

The studies were designed to investigate the relationship between lighting conditions and worker productivity. But researchers found that regardless of changes in lighting, workers’ productivity improved when they knew they were being observed. This meant that the mere act of being the subject of an experiment or receiving attention could influence individuals to perform better.

It also means this powerful personal growth tool is available to you. It turns out that you are the observer you’ve been waiting for, the catalyst for your own transformation.

“You can’t learn to swim by reading a book about swimming. You have to get in the water.” – Unknown

The Burpee Quest

Funny thing about burpees:  watching someone do a burpee makes it look super easy (barely an inconvenience).  If a Crossfit guy tells you that a good warmup is 10 burpees per minute for 10 minutes, you might think that’s totally doable…until you try it.  You’ll learn about muscles you haven’t used in years.  You’ll be reminded that gravity is not your friend, and that you’re not as coordinated as you thought.

What if you start by doing 10?  Not 10 per minute for 10 minutes.  Just 10.  Each day.

That’s a tangible and doable goal to start.  You can observe (there’s that word) your progress and set incremental milestones for more.  Maybe you move up to 20 per day the second week, 40 per day the third week. 

A great way to keep track of your progress is to track your progress.  Sounds simple…but most people skip the tracking.  Tracking is your way to observe (there’s it is) your progress, and lets you become your own motivating force.  Write the date and burpee count down on a piece of paper, in your favorite journaling app, or maybe in an Excel spreadsheet. 

You are incrementally moving toward 100 burpees in a day.  You’re tracking your progress and will start to see the significance of each step toward your goal.

There’s something else you can observe (that word again).  Your body’s responses while you’re doing the exercise.  It will get easier as you go.  Easy?  No, just easier.  Your body (and mind) will begin to move to a higher level of performance.  Your baseline capability will increase.  Gravity still isn’t your friend, but you’re starting to learn how to partner with gravity to do the next burpee.

“Learning without reflection is a waste. Reflection without learning is dangerous.” – Confucius

It’s been 4 or 5 weeks since you started this quest.  You’re now able to do 3 sets of 25 burpees each day.  You haven’t reached 100 burpees yet, but you’re well on your way.  If you’re like most people, you might observe (there it is) that you can lighten up a bit at this point.  You’ve totally got this.  You don’t need to push as hard to improve from here.  Your goal is in sight.  Don’t fall into this trap!

This is the moment to refocus your goal…push it out a bit…extend the finish line.  You’ve already mastered the movements, now you need to apply discipline and blow past your original goal of 100 burpees per day.  Parlay this achievement into the next goal? 

Maybe actually using the 100 burpees as the warmup that Crossfit guy described.  You’ve been working on just getting to 100 burpees in a day, but what’s the next exercise you can do after your burpee warmup?    

Same process.  Take it in increments, track your progress, celebrate your milestones, welcome to another new baseline, continue to improve, set the next goal.        

How can you apply this to your profession? 

Actively seek opportunities to acquire new skills. Embrace the awkwardness of not knowing exactly how to do something…and do it anyway.  Remember that the satisfaction of learning and growth is uniquely yours. You, as the observer, choose the path of continuous learning.  It’s the best way (the only way) to adapt to the evolving demands of your profession.

Improve your value in increments, track your progress, establish new baselines, continue to improve.  Sound familiar? 

Solicit constructive feedback from colleagues and mentors, appreciating external input as valuable guidance. However, remember that you are the only one who can internalize and implement these insights.  Nobody will do it for you.

“Experience is a hard teacher because she gives the test first, the lesson afterward.” – Vernon Law

Your Keys to Self-Improvement

  1. Consistently integrate self-observation and improvement into your routine, recognizing that only you can chart the course of your personal growth.
  2. Reflect on your experiences, setbacks, and successes, understanding that the satisfaction of improvement is a personal journey. You are the sole interpreter of your progress.
  3. Remain flexible and open-minded, adjusting your methods based on feedback and new insights. As the observer, you continually determine refinements to your approach.
  4. Embrace setbacks as opportunities for growth, understanding that the satisfaction derived from overcoming challenges is a deeply personal experience. Stay committed to your objectives, recognizing that only you can appreciate the significance of your efforts.

The Hawthorne Effect is your friend (unlike gravity).  Use it and always remember that you are the observer, the driver, and the one who benefits most from your continuous improvement journey.