The Short Memory of Institutions

“The King is dead. All hail the new king.”

For centuries, those words marked a moment of transition in a monarchy. They acknowledged loss while declaring that the kingdom would continue.

One reign ends. Another begins. The work continues.

Modern organizations operate in much the same way, just without the ceremony.


When the Ball Changes Hands

Sometimes the transition is visible. A retirement announcement made months in advance. A company-wide gathering, a slideshow of memories, a few stories capturing the arc of a career. Handshakes and hugs. People are grateful for the chance to say thank you.

Other departures unfold quietly. A decision formed over time. A conversation held in private. Recognition that the moment has arrived for something different to begin.

At times, the individual chooses the timing, sensing it’s time to redirect their energy or reclaim parts of life that have waited patiently. At other times, the organization makes the call.

It’s like a manager walking to the mound and asking the starting pitcher for the ball. The pitcher may have thrown well and kept the team in the game. A new batter steps in, and the situation calls for a different arm. The decision reflects what the moment requires. What the pitcher deserved is a different conversation.


The Half-Life of Professional Memory

Spend any time inside large organizations and you’ve witnessed what follows.

A respected leader leaves after a long and meaningful tenure. Their name surfaces occasionally.

Over time, new colleagues arrive who never worked with them. New leaders establish their own ways of operating. The organization adapts.

Work progresses while memories fade into the background.

Institutions carry short memories because continuity is the center of their purpose. Time spent dwelling on the past subtracts from their responsibility to build what comes next. This quality allows organizations to endure. From the inside, it can still be painful.


The Grief No One Mentions

We rarely dwell on the plain truth that this process hurts.

Years of personal investment in people, in solving problems, and in creating a supportive culture eventually become part of who we are. When the organization moves forward without us, it can feel like we’re diminished. Like our work didn’t matter as much as we believed.

That feeling deserves to be called grief. The natural response to losing something we genuinely loved.

Our mistake is letting that grief become a verdict.

The organization’s short memory says nothing about the value of what we contributed. It says something about how institutions are built to function. They’re designed for mission and continuity, with memory serving a different purpose. Understanding the difference doesn’t make the feeling disappear, but it does change what the feeling means.


Where Influence Actually Lives

Our work never disappears. Its impact simply resides in a different place.

The confidence someone discovers because we believed in them. The standards we upheld when it would have been easier to compromise. The steadiness we showed under pressure. The thinking patterns others continue to use long after they’ve forgotten the source.

These moments accumulate.

Lasting influence rarely lives in titles, completed initiatives, or improved metrics. Those matter deeply in their time, yet they rarely define what lasts.

Most of us can trace core insights to a teacher or mentor who shaped us. Someone who challenged us to think beyond ourselves or our capabilities, changing how we see the world. Their insight became part of who we are.

In the same way, we become that teacher in someone else’s story.


The Metric That Matters Most

Leaders who sustain themselves over the long term tend to live with dual awareness. They engage fully and care deeply about the organization’s mission. They invest in people and outcomes.

At the same time, their sense of self rests on something broader. Family, faith, health, curiosity, service, and community form a foundation that holds steady regardless of their title.

They recognize that one day the organization will continue without them, and they choose to lead in ways that remain meaningful regardless. This awareness strengthens their commitment rather than weakening it, because it clarifies what actually matters.

Eventually, each of us hand over the ball. The badge stops working. The inbox grows quiet. Someone else takes the chair.

Our opportunity is to contribute in ways that remain useful long after our names fade from conversation. Lessons carried forward through people we may never meet.

And that is enough.

Photo by Robert Stump on Unsplash

Six Questions at the End of the Day

For the next two weeks, I’ll be doing something new.

Marshall Goldsmith is encouraging people to ask themselves six questions every day. That’s the whole experiment.

Six questions. Asked at night. Answered honestly.

They all start the same way:

Did I do my best to…

The questions don’t ask what happened to me today. They ask what I did with today.

During his webinar introducing the experiment, Mr. Goldsmith referred to the Rigveda, an ancient poem from India that he described as being thousands of years old. He just mentioned it and moved on.

I had never heard of the Rigveda, so down the rabbit hole I went after his webinar ended.

The Rigveda is a collection of hymns. A lot of it is about everyday things. The sun rising. Fire. Breath. Life continuing. There’s a sense that daily life matters. That how we live each day counts.

People have been trying to figure out how to live a good life for a long time. Way before self-help and leadership books. Way before webinars and podcasts.

St. Ignatius of Loyola comes to mind. He developed something called the Daily Examen. It’s a review of the day. You look back. You notice where you were grateful. You notice where you fell short. You think about tomorrow.

Different times. Different traditions. Same basic ideas.

At the end of the day, pause and ask, “How did I live today?”

Goldsmith’s six questions fit right into that pattern.

Did I do my best to be happy today?

The question hits differently when the day is already over. I can see clearly whether I purposely enjoyed the day or just rushed through it.

Did I do my best to build positive relationships?

Now I’m thinking about the way I spoke to someone. Whether I listened. Whether I gave someone my full attention.

The questions are short. The reflections take some time.

Goldsmith describes happiness as “enjoyment with the process of life itself.” Happiness lives inside the day. It grows out of our engagement with what’s already in front of us.

The writers of the Rigveda seemed to understand that. Ignatius understood it too. They’re asking us to pay attention to our life and actively engage in it.

I’m only a few days into this experiment. Nothing dramatic has happened. No big breakthroughs.

But I know I’ll be answering these six questions later. I move through the day with more awareness. I catch myself sooner. I stay present a little longer. I think twice before reacting.

It’s a small shift…but small shifts repeated over time shape our lives.

Thousands of years have passed since the Rigveda was written. Centuries since Ignatius taught people to examine their day.

Our modern life looks very different, but the question remains the same.

How did I live today?


Here are Goldsmith’s six questions:

Did I do my best to set clear goals today?

-Did I do my best to make progress towards my goals today?

-Did I do my best to find meaning today?

-Did I do my best to be happy today?

-Did I do my best to build positive relationships today?

-Did I do my best to be engaged today?

h/t – Marshall Goldsmith

Photo by Jonh Corner on Unsplash – looks like an awesome spot to think about these questions.

Always Be Coaching

In sales, there’s an old saying that has echoed through offices and training rooms for decades.

Always be closing.

It’s meant to keep the salesperson focused on their end goal. Keep the deal moving forward. Stay alert to opportunity. Maintain momentum.

Over the years, I’ve come to believe leaders need a different version of that advice.

Always be coaching.

As a leader, your mission is to develop the people who will come after you. You lift others through quiet, daily work that helps them grow. Your job is to bring out the best in yourself and in the people who will eventually step into your role. Coaching drives growth and keeps it moving forward.

Coaching your team is a way of saying, “Your future matters to me.” Coaching your children says, “I believe you have more inside you than you can see today.” And coaching yourself acknowledges the simple truth that growth must continue throughout life, especially for the leader.

Great coaches do more than explain ideas. They create space for practice. They help others turn new knowledge into muscle memory. They offer challenges sized just right for the moment. They ask questions that change how a person thinks about a problem. They reveal a new angle or a new path forward when something feels unsolvable.

Coaching takes learning to the next level. You learn something. You put it into practice. Then you pass it on. Teaching anchors the lesson. It deepens the insight. It turns wisdom into a gift you can hand to others.

Coaching doesn’t require perfect knowledge. It requires humble generosity. Share the insight you gained from yesterday’s challenge. Share the questions that helped you see an issue more clearly. Share the perspective that lifted your confidence when you needed it most.

Leadership is a relay. Someone handed the baton to you. One day you’ll hand it to someone else. The best leaders prepare the people who will run ahead long after they’ve finished their leg of the race.

Who have you coached today?
This week?
This month?

This is your responsibility. Your opportunity. Your mission.

Always be coaching.

Photo by Sylvain Mauroux on Unsplash – who are you helping to climb their next mountain?

Measuring the AI Dividend

In the early 1990s, the term Peace Dividend appeared in headlines and boardrooms. The Cold War had ended, and nations began asking what they might gain by redirecting the resources once committed to defense.

Today the conflict is between our old ways of working and the new reality AI brings. After denial (it’s just a fad), anger (it’s taking our jobs), withdrawal (I’ll wait this one out), and finally acceptance (maybe I should learn how to use AI tools), the picture is clear. AI is here, and it’s reshaping how we think, learn, and work.

Which leads to the natural question. What is our AI Dividend?

Leaders everywhere are trying to measure it. Some ask how many people they can eliminate. Others ask how much more their existing teams can achieve. The real opportunity sits between these two questions.

Few leaders look at this across the right horizon. Every major technological shift starts out loud, then settles into a steady climb toward real value. AI will follow that same pattern.

The early dividends won’t show up on a budget line. They’ll show up in the work. Faster learning inside teams. More accurate decisions. More experiments completed in a week instead of a quarter.

When small gains compound, momentum builds. Work speeds up. Confidence rises. People will begin treating AI as a partner in thinking, not merely a shortcut for output.

At that point the important questions show themselves. Are ideas moving to action faster? Are we correcting less and creating more? Are our teams becoming more curious, more capable, and more energized?

The most valuable AI Dividend is actually the Human Dividend. As machines handle the mechanical, people reclaim their time and attention for creative work, deeper customer relationships, and more purpose-filled contributions. This dividend can’t be measured only in savings or productivity. It will be seen in what people build when they have room to imagine again.

In the years ahead, leaders who measure wisely will look beyond immediate cost savings and focus on what their organizations can create that couldn’t have existed before.

Photo by C Bischoff on Unsplash – because some of the time we gain from using AI will free us up to work on non-AI pursuits. 

Bring Them On the Journey

You can tell people what to do, and sometimes that’s the right call. Yet, direction without participation creates compliance instead of commitment.

When people understand the purpose, see where they fit, and have a voice in the direction, they’ll take emotional ownership.

The best leaders invite that ownership by asking questions that open doors to insight. What are we missing? What would you try? Where do you see the risk? These questions are invitations to shape the work and the results.

When a product manager asks her team, “How would you approach this?” instead of presenting a finished plan, the solutions that emerge are sharper, and the team building them gets stronger.

Humans are built for both independence and belonging, desires that often pull in different directions. Wise leaders guide this tension well. They give people space to grow while connecting them to something larger than themselves.

To bring others on the journey is to build together. Growth is shared. Trust expands. When the path gets steep, they’ll keep climbing with purpose.

They remember the reasons, because they helped shape the path.

Photo by Powrock Mountain Guides on Unsplash – Unsplash has a ton of amazing hiking photos, mountain climbing photos, pictures of maps, legos, and winding paths. All would have represented the themes of this post admirably. But this photo caught my eye.

How do you see it connecting to this post? What makes this photo stand out? How hard do you think it is to hike across to that gleaming white mountain in the distance?