A professional manager understands that managing is an active role. It requires proactive effort, not just sitting back and overseeing tasks. A good manager knows how to delegate responsibility and authority. It’s a key skill that helps multiply their impact and develop the next generation of leaders.
There’s no shortage of books and articles that dive deeply into the art of delegation. Many are worth reading and putting into practice. But here’s the thing: no matter how much you delegate, you can’t delegate your influence. That personal touch—the way you listen, share your perspective, and guide the conversation—is something only you can bring to the table.
Managers have a unique viewpoint. They understand the critical questions facing the organization in a way others often don’t. Their value lies in their ability to communicate directly, to really hear what’s being said (and often what isn’t), and to guide the organization toward the right path. That’s what makes their influence so crucial.
Now, picture this: a manager sends one of their team members to a meeting with internal customers. The goal? For the subordinate to represent the manager’s ability to listen, understand, and guide the discussion. Sure, it can work if that person has full decision-making authority and can make agreements that hold the manager accountable. But that’s rarely the case.
So, we come back to the reality: a manager has to prioritize where they spend their time and energy, making sure they’re showing up where their influence is most needed. It’s not just about sitting in meetings or making decisions on the fly—it’s about really understanding the dynamics in play, both spoken and unspoken.
A manager’s influence over the direction of projects, processes, and people can’t be handed off. At best, subordinates can carry a “shadow” of that influence. It might get the job done, but it’s not likely to push the organization in the bold direction it needs to go.
In the end, while delegation is a powerful tool, influence is personal. And if you’re serious about leading, you need to make sure you’re showing up where it counts.
In the early 2000s, I attended one of our company’s national meetings. Our new CEO opened the meeting with a keynote address.
After thanking everyone for attending, he discussed the company’s three key strategic initiatives. He tied each of them back to the overall goals and mission of the company, underscoring how critical each manager attending the meeting (and our teams) would be to making these initiatives come to fruition.
His address lasted about fifteen minutes. He had a few slides to accompany his talk, but nothing flashy. In those fifteen minutes, we understood his vision, what we were supposed to do, and how we were empowered to make it happen. We were unified and energized.
Later that day, I thanked him for his talk. I mentioned how concise it was and appreciated that he didn’t spend an hour on CEO-speak and rah-rah platitudes. He smiled and explained that he was concise because he articulates versions of that talk multiple times each day.
He shared that wherever he traveled, whenever he visited one of our company’s offices or met with employees or customers, he made sure they understood what we were doing and how important each of them was to the company’s success. He knew that in a company with over 15,000 employees, it was impossible to speak to or know every one of them. But, whenever he encountered employees, he knew they’d remember what he said and appreciate knowing how they are connected to the company’s success.
He was so concise and effective because he lived and breathed the vision and its importance every day and shared it freely with everyone.
Applying This in Your Leadership
You don’t have to be a Fortune 100 CEO to communicate like this. As a servant leader, commit to using your finite time and energy to communicate openly and freely with your team members. Make sure they understand the plan and their part in it. Take time to understand the challenges they face, listen to their ideas, ask probing questions, and let them know how important they are to the success of the department, division, or company.
Your team can’t wait to accompany you on a vision quest. They just need to know what they’re doing, where they’re going, and that you value their contribution to the quest.
Effective communication from leadership is not about the quantity of words but the quality of the message. By being concise, clear, and consistent, you can inspire and motivate your team to achieve great things.
Start today by articulating your vision and showing your team how much you value their contributions.
I’m working on an autobiography of sorts. It’s a compilation of my answers to a series of questions. There are about 75 of them that act as prompts. Here are some examples:
Tell me about your childhood home.
What were your school days like?
What was your favorite fashion trend when you were a kid?
How did you meet your spouse?
The idea is that my kids and grandkids and anyone else who’s interested can learn more about my life as they read through my answers to these questions. It’s been a fun project that I’ve been working on over the past 3-4 months.
I just finished answering this question and thought I’d share my answer here:
Can you share a favorite quote or saying of yours?
Life is a journey, not a destination.
I’m not sure who said this first. It’s something I said for years before learning that it was a famous quote from someone else. Turns out there are posters and artwork that you can buy that highlight this quote. Maybe I saw the quote decades ago and it lived in my subconscious mind until later in life.
I don’t have anything against goal setting or visualizing a future and going after it. But it’s important to avoid having tunnel vision in your pursuit of goal achievement since you may miss other opportunities and experiences that introduce themselves along the way.
I’m reminded of a drawing of a stickperson on a ladder. They are locked in on their goal: reaching the top of that ladder before anyone else. This person even jumps over someone and kicks another person off the ladder in their effort to reach the top first. When this person finally reaches the top, they find that the ladder doesn’t actually lead anywhere. Their ladder is standing in the air and not leaning against anything.
The lesson is to make sure the ladder you’re climbing is going somewhere you really want to go.
When you reach your goal, no matter how lofty and difficult it was to achieve, you are merely at a new starting point or more accurately, you’ve made it to one of an infinite number of stops in your life-long journey.
The real goal should be to maximize your enjoyment of the journey itself. To appreciate the small things that happen, the surprises, the diversions, the successes and the failures, the people you meet, and the places you get to experience along the way.
Life is that thing that happens while you’re busy making other plans.
This one is closely related to the first quote. Life is a series of “nows” that are happening in real-time. You can make plans, point yourself in a particular direction, and even tell yourself that you’re in control of all the things that are happening in your life (spoiler alert – you’re not in control of all the things, you only control your response to all the things).
The time to start something new or something that will improve your life is always six months ago. While you’re busy talking about your future, it’s already happening. That thing you’re thinking about doing today but procrastinating while you do more planning will become that thing you should have done six months ago.
Plans are valuable, and you should have a broad plan with some key pillars that you can stand on throughout your life. It’s equally important to avoid hiding behind the planning phases of your life and forgetting to live your life purposely. It turns out that life’s happening anyway, so you might as well live it proactively and not reactively.
These are the good times.
The shortened version of this among friends is, “Good times.” Meaning these are the good times we’ll look back on fondly when we get older. No matter how screwed up something is, or how hard the thing you’re doing right now is, or how much you just failed… all of it will be lumped into your mind and memory as “good times” from your past.
In fact, some of your worst life experiences or life failures might even become the fondest memories you share in the future. You might reflect on how great something was, or how it was good that you had that failure or that heartbreak so you could apply what you learned later in life.
It’s unfortunate that we usually don’t realize this when these things are happening to us in the present.
Management is an active responsibility. It requires timely decisions and actions.
When managers delay addressing issues, providing support, or offering guidance, it has detrimental effects on both employees and their organization. This form of extreme procrastination, delayed management, erodes trust, hinders efficiency, and can cause long-term damage.
Delayed management occurs when managers, consciously or subconsciously, avoid performing their duties. They may fear confrontation, they may be overwhelmed, or they might just be lazy. Unlike regular procrastination, delayed management specifically involves neglecting critical managerial responsibilities.
When managers delay, employees feel neglected and undervalued. This can lead to decreased motivation and trust. Employees might interpret the manager’s inaction as a lack of belief in their abilities or interest in their well-being. Delayed management stalls projects and misses opportunities.
Picture a small water leak in your walls that goes unnoticed for weeks. The water continues to seep, causing mold to spread and wood to rot. By the time you notice the damage, extensive repairs are necessary. Delayed management causes similar deterioration within an organization, where small issues fester and become major problems.
Managers may fear making the wrong decisions or confronting difficult situations, leading to a cycle of inaction. High workloads and stress can cause managers to feel overwhelmed, making it easier to delay tasks. Some managers assume that someone else will handle the problem, leading to inaction.
Each of these are reasons, not excuses, for delaying management. For employees, none of these reasons matter. The employees’ success relies on their managers doing their job…providing direction, feedback, and expending management energy on behalf of their employees. There is no excuse for delaying management.
Managers should adopt proactive techniques such as regular check-ins with team members and timely feedback. Setting aside dedicated time each day for management tasks can help prevent delays. Effective delegation can distribute workload and empower team members, reducing the burden on managers. Implementing systems to hold managers accountable for their actions ensures they remain committed to their responsibilities. Regular performance reviews and feedback loops can help identify and address delayed management behavior early on.
Delayed management is a silent threat that undermines employee trust, hinders organizational efficiency, and causes long-term damage. Managers can foster a positive work environment and drive organizational success…but only if they do their job without delay.
p/c – I saw this sign recently and loved its simple and direct message
A little over a decade ago (time flies!), I wrote a post that introduced the concept of Goalprints. That post described a series of steps and questions that we should use to understand our unique Goalprint and determine if our lives are supporting (or not supporting) our goals.
I recently heard about the concept of an Ambition Audit… taking a step back to assess whether your ambitions are still relevant, achievable, and fulfilling. I realized that this concept complements the Goalprint exercise extremely well.
Here’s an updated post that integrates the Ambition Audit concept…plus I’ve added a handy cheat sheet that you can use for this exercise.
There’s a classic quote in business: “People who buy shovels don’t want shovels. They want to make holes or fill in holes as quickly and easily as possible.”
Chances are pretty good that you’re selling shovels to someone. Or maybe you dig the holes?
Either way, the planning, the shovel, the digging, and the hole itself are all merely steps along the way to achieving someone’s goals.
Are they achieving your goals? Maybe.
That all depends on whether you know what your goals are.
The funny thing about goals is that no one has the same goals. They may share some or agree on goals to pursue together. But no two people have the exact same goals.
Each of us has a Goalprint as unique as our fingerprint. It captures our passions, our dreams, and the specific goals we’ve laid out for our lives. Partially developed Goalprints live in our subconscious mind until we take the time to bring them into our conscious mind and fully define them.
Consciously defining our unique Goalprint isn’t easy. Nothing worthwhile ever is. But once defined, how do we ensure our goals remain relevant and truly reflective of who we are?
That’s where the Ambition Audit comes in—a powerful tool to regularly reassess and realign our goals with our evolving values and life circumstances. Combining the process of creating your Goalprint with an ambition audit ensures that your aspirations remain meaningful and motivating.
Here are the seven steps for creating and living your personal Goalprint, enhanced with the principles of an ambition audit:
Step 1: Define Your Passions
List the five things you are most passionate about and describe how you plan to center your life around these passions over the next five years. Are you willing to focus your life on this list? If not, maybe these aren’t really your passions.
Ambition Audit Tip: Regularly reassess these passions. Life changes, and so can the things that drive you. Ensure your passions remain true to your current self.
Step 2: Plan Your Experiences
Define at least seven things you plan to experience over the next ten years. This isn’t just a wish list—commit to these experiences. How many involve your top passions?
Ambition Audit Tip: Review this list annually. Are these experiences still aligned with your passions and values? Adjust as needed to keep your goals relevant.
Step 3: Financial Goals
Money isn’t everything, but it does make the world go around. Write down how much money or assets you plan to set aside for major expenditures in one year, five years, ten years, and twenty years. What income do you need to hit these targets? Start saving now.
Ambition Audit Tip: Revisit your financial goals periodically. Ensure they support your passions and experiences. Adjust savings and investments to stay on track.
Step 4: Define Your Future Self
Describe what you plan to be in one year, five years, ten years, and twenty years. This can be personal, professional, or anything else. Remember, being something is different than just where you choose to work. Make sure your future self supports what you’ve listed in the first three steps.
Ambition Audit Tip: Reflect on your future self regularly. Is this vision still inspiring? Does it align with your evolving values and circumstances?
Step 5: Align with Your Spouse
If you have a spouse or partner, compare, and discuss your Goalprints. What do you have in common? How will you accommodate and support each other’s Goalprints?
Ambition Audit Tip: Periodically revisit this conversation. Life changes, and so do relationships. Ensure your Goalprints remain compatible and mutually supportive.
Step 6: Hold Yourself Accountable
Commit to fulfilling what you’ve laid out in your Goalprint as you make decisions in your life. Define success on your own terms and stay true to your goals.
Ambition Audit Tip: Set regular check-ins to review your progress. Adjust your goals and actions to stay aligned with your ambitions.
Step 7: Annual Reassessment
Repeat this exercise once a year. Your Goalprint will change and grow over time—if you have the courage to let it.
Ambition Audit Tip: This annual review is your built-in ambition audit. Reflect on the past year, reassess your goals, and realign them with your current values and circumstances.
Your unique Goalprint, coupled with regular ambition audits, will guide you toward a life of purpose and fulfillment.
How about that cheat sheet? This is something I didn’t include in my original post, but I’ve had a few people ask me if a template or form exists. So, here’s an initial template that you can use. Just copy and paste this form into your favorite word processor and use it to capture your answers. Remember, there are no wrong answers in this exercise.
Step 1: Define Your Passions List the five things you are most passionate about and how you plan to center your life around these passions over the next five years.
Passion: _______________________________ • Plan: _______________________________ Ambition Audit Check: Are these passions still true to your current self? (Review annually) • Yes / No • Adjustments: _______________________________
Step 2: Plan Your Experiences Define at least seven things you plan to experience over the next ten years. Remember, these aren’t visionary fantasy goals. These are things you actually plan to do in the relative near term of the next decade (remember, decades go by quicker than we realize).
Experience: _______________________________ • Plan: _______________________________ Ambition Audit Check: Are these experiences still aligned with your passions and values? (Review annually) • Yes / No • Adjustments: _______________________________
Step 3: Financial Goals Write down your financial goals for major expenditures at different stages. One Year • Amount: _______________________________ • Income Plan: _______________________________ Five Years • Amount: _______________________________ • Income Plan: _______________________________ Ten Years • Amount: _______________________________ • Income Plan: _______________________________ Twenty Years • Amount: _______________________________ • Income Plan: _______________________________ Ambition Audit Check: Do these financial goals support your passions and experiences? (Review annually) • Yes / No • Adjustments: _______________________________
Step 4: Define Your Future Self Describe what you plan to be in one year, five years, ten years, and twenty years. One Year • Personal: _______________________________ • Professional: _______________________________ Five Years • Personal: _______________________________ • Professional: _______________________________ Ten Years • Personal: _______________________________ • Professional: _______________________________ Twenty Years • Personal: _______________________________ • Professional: _______________________________ Ambition Audit Check: Is this vision still inspiring and aligned with your values? (Review annually) • Yes / No • Adjustments: _______________________________
Step 5: Align with Your Spouse If applicable, compare and discuss your Goalprints with your spouse or partner. Common Goals: • ____________________________ • ____________________________ • ____________________________ Supporting Each Other’s Goalprints: • ____________________________ • ____________________________ • ____________________________ Ambition Audit Check: Are your Goalprints still compatible and mutually supportive? (Review annually) • Yes / No • Adjustments: _______________________________
Step 6: Hold Yourself Accountable Commit to your Goalprint by reflecting on the following: Decisions Made in Alignment: • ____________________________ • ____________________________ • ____________________________ Challenges Faced: • ____________________________ • ____________________________ • ____________________________ Successes Achieved: • ____________________________ • ____________________________ • ____________________________ Ambition Audit Check: Set regular check-ins to review progress. Adjust goals and actions to stay aligned. • Date of Next Review: _________________________ • Adjustments: _______________________________
Step 7: Annual Reassessment Repeat the entire exercise once a year. Reflect on the past year and realign your goals with your current values and circumstances. Reflection: • What has changed over the past year?_______________________________ • How have your goals evolved? ____________________________________ • What new passions or experiences have emerged?_____________________ Ambition Audit Check: Ensure your Goalprint is dynamic and reflective of your true self. • Date of Review: _______________________ • Adjustments: _______________________________
By using this template, you can create, evaluate, and adjust your personal Goalprint, ensuring that your ambitions stay relevant, achievable, and fulfilling. Embrace your journey of introspection and realignment to lead a life of purpose and fulfillment.
Have you ever looked at all the processes running in the background on your computer? You can see them in Task Manager.
Some of them are recognizable and necessary. But there are probably a bunch that don’t need to be there. Some may have been put there by advertising platforms, some may be remnants of old programs you used years ago.
Each one consumes your computer’s finite CPU and memory capacity. Each one is jockeying for position in the hierarchy of tasks.
If you’re able to take the time to identify and eliminate the unnecessary background tasks, your computer’s performance improves. Software runs faster. You can open and work on bigger files without waiting forever (measured in seconds nowadays) for them to load.
How many meaningless or unnecessary background processes do you have running in your life?
How many of these processes consume valuable emotional capacity in your head?
How many are sapping your energy, your creativity, your productivity, or your ability to think deeply about a subject?
Our minds are amazingly powerful. They can provide incredible clarity and understanding. They can energize and motivate us to push into new frontiers, explore our limits, and hone our craft beyond all outside expectations.
But if we allow our mind to be clouded, to waste its valuable processing power on dumb things, unnecessary background processes, or dramas that have nothing to do with us, all that amazing power is wasted.
Our understanding and motivation about what we’re doing, both now and in the future, will become cloudy and fragmented. It’s easy to see how this can lead to a sense of hopelessness…a sense that there’s nothing for us in the future except for more cloudiness and confusion.
Consider all the distractions we allow to get in the way of our clear thinking.
How many can we eliminate? How many can we channel in a productive direction, or remove entirely from our lives?
It’s worth our finite time to do a “background process audit” in our life. See just how much of our emotional capacity is being wasted without adding any real value to our lives.
It won’t be easy. These meaningless background processes are desperate to continue living in our head. This audit will require self-awareness, introspection, and sometimes difficult decisions about what to eliminate.
The payoff for all this effort?
Mental clarity for the things that truly matter, increased productivity, and a more hopeful view of our future.
“We must strive to exit our tomb of pessimism.” I heard this phrase echo through the Cathedral during the Easter Vigil homily, a little over a week ago.
As Catholics, we celebrate the resurrection of Jesus Christ every Easter…His triumphant exit from the tomb, three days after his crucifixion.
In a much smaller way, we have a daily invitation to cast off our heavy shroud of negativity. To exit our tomb of pessimism.
To break the shackles of hopelessness and redirect our thoughts toward a brighter horizon.
If everything great begins with a thought or an idea, imagine channeling this power toward an optimistic future, filled with amazing possibilities.
It’s easy to stay in this tomb of our own making, looking through the bars at all the people out there who are clearly happier, more successful, and have all the things we yearn for.
The truth is none of them matter. They have no impact on us…except to show us some possibilities, some ideas, and some pathways that worked for them.
We have the power to rewrite our own narrative, to pivot our lives toward a more hopeful outlook. The choice is ours alone.
Escaping the tomb of pessimism demands courage and resolve. It requires us to confront our deepest fears and insecurities, to challenge the status quo of negativity that has held us captive and kept us comforted for so long.
Yet, it is only by confronting these challenges that we can find the promise of transformation. Only through the struggle that we can discover a new sense of purpose.
Will you remain ensnared in the confines of pessimism, or will you seize the opportunity to step into the light, and walk away from your tomb of pessimism?
In the dim glow of his studio, the sculptor stood before a vast expanse of pristine clay, lost in thought. His mind danced with visions of what he would create—a masterpiece that would captivate hearts and minds, a testament to his skill and vision. Yet, before his hands could shape the clay, there were crucial steps to take, like preparing the raw material before the artistry could begin.
As he contemplated the sculpture taking form in his mind’s eye, he pondered the perspectives he would bring to his creation. Each angle, each curve held significance, and he knew that his vision would resonate differently with each observer. He envisioned the awe in their eyes, the whispers of admiration as they saw his work.
But this sculpture would be unlike any he had attempted before—it would be monumental, stretching skyward in grandeur. The clay alone would not suffice; he would need the finest materials that could withstand the test of time. Yet, the cost of these materials weighed heavily on his mind. It was a venture that would require more than just his own resources.
Thus, he embarked on a journey to seek investors—patrons who believed in his vision and were willing to invest in its realization. With their support, he would procure the materials necessary to bring his creation to life. But it was not just financial backing he sought; he needed a team of skilled artisans who would join him on this sculpting journey.
Finding the right team was no small feat. Each member would bring their own expertise and perspective, enriching the project with their unique talents. Yet, it was not just a matter of talent—they would need to share his passion and commitment, willing to sacrifice their own pursuits to see the vision through.
And so, he set out to assemble his team, each member drawn by the promise of being part of something extraordinary. Yet, he knew that their dedication could not go unrewarded. He would provide for them, ensuring they had the means to sustain themselves as they poured their hearts and souls into the project.
With each detail meticulously planned, he secured a space large enough to accommodate the monumental sculpture, a blank canvas upon which his vision would take shape. And in his heart, he held onto the hope that there would be a patron waiting in the wings, eager to claim his creation as their own. A customer.
As he surveyed the clay before him, he saw not just a mound of earth, but the embodiment of possibility—the first step in a journey that would culminate in something truly extraordinary.
With determination burning bright in his eyes, the sculptor began to mold the clay, each touch infused with passion and purpose. He knew that before the sculpture could stand tall, it must first be brought to life in the fertile soil of his imagination.
Sound familiar?
If you launch a new idea, a new project, a new company, or a new rocket…you’re the sculptor. You alone see your vision. To see this new vision come to life, you will need to gather others, inspire them, challenge them, and ultimately organize your new team toward the goal of making your vision a reality.
It won’t be easy. Great things never are. You’ll risk failure at every turn. You’ll have to overcome challenges you never knew existed.
But you’ll never achieve meaningful success in your project (whatever it is) without taking the risk, making the clay, gathering your team, and ultimately bringing your vision to life.
I have one favor to ask: If you like this content and think someone else will like it as well, please forward this post to them.
The belief that doing everything yourself is faster can limit growth. Training and empowering your team leads to expanded capabilities, time for strategic initiatives, and a strong organizational culture.
p/c: Andrea Gian – Unsplash
“It’ll be faster for me to just handle this task now and get it done.”
“It’ll take me more time to train someone how to do this than it will take me to do it myself.”
“I’ll just take care of this task myself and get it out of the way.”
Sound familiar?
It’s easy to fall into this trap of thinking that doing everything yourself is the most efficient way to get things done. This mindset not only limits your own growth and potential but also minimizes your team’s and your organization’s potential.
Investing your time in training and supporting your direct reports is not just beneficial—it’s essential for long-term success.
Here’s why:
Trust and Empowerment: When you take the time to train your team members, you show them that you trust their abilities. This trust fosters a sense of empowerment, motivating them to take on new challenges and responsibilities with confidence.
Expanded Capabilities: By preparing your team for their next levels of challenge, you expand their capabilities and push their limits outward. Consider this: Instead of just solving today’s problems, imagine if your team could handle tomorrow’s challenges without you needing to intervene. As they tackle new tasks and acquire new skills, they become stronger and more versatile contributors to the organization.
Time Management: While it may seem faster to handle tasks yourself in the short term, investing in training your team ultimately frees up your time for higher-level responsibilities. Imagine if you could focus on strategic initiatives, process improvement, and growth opportunities for the organization, rather than being bogged down in day-to-day tasks.
Cultural Impact: Creating a culture of learning and growth within your team not only boosts morale but also strengthens the entire organization. When your team members feel challenged and supported in their professional development, they’re more engaged and motivated to contribute their best work.
Preparation for Growth: By nurturing the skills and talents of your team members, you’re preparing the organization to adapt and grow. A team that is continuously learning and evolving is better equipped to handle the new challenges that are just around the corner (whether you see them coming, or not).
Neglecting your team’s development can have serious consequences. Employees who feel stagnant and unchallenged are more likely to become disengaged. Disengaged employees will leave, or worse, they’ll choose to stay and become seat warmers—adding nothing valuable to the organization.
People want to learn. They want to be challenged. They are most engaged when they’re pushing the boundaries of their capability, taking on new skills, and becoming more valuable to their organization.
The adage of “it’s faster to do it myself” is short-sighted and will limit your career growth.
Take the time to train and support your team. You will multiply your effectiveness and create a powerful culture of empowerment and continuous improvement within your organization.
Your role as the teacher and mentor is to prepare your mentee to work independently and effectively…
“I can’t believe she can’t tie her own shoes. She’s old enough to know by now.”
My friend was talking about his 5-year-old daughter at the time.
I asked if he’d ever taken the time to teach her how to tie her shoes. He stared at me and said that wasn’t his job and that she should have figured it out by now.
Why tell this story (which really happened!)?
To illustrate how important it is to teach and mentor others…whether they’re our kids, grandkids, employees, family, or friends.
It should be obvious that if you don’t teach, your student misses out on the chance to truly learn and grow. By choosing not to teach, you’re short-changing your mentee of the lessons you’ve learned through hard-earned experience.
In moments of urgency or simplicity, direct instructions are most appropriate, providing a clear roadmap for immediate action (telling).
But true teaching is the art of imparting understanding – the “why” behind actions. It requires a commitment of time and energy, and showcases the significance of tasks, the interconnections between steps, and the importance of specific approaches…usually through storytelling.
What kinds of stories? Stories that provide a personal connection, illustrate key points, and allow your learners to connect emotionally to what you’re teaching. Stories also help students drop their defensiveness toward receiving new information.
Another great teaching method is to ask questions. Questions encourage critical thinking. Ask the student why they think something is important, or how they view a situation. What would they do in the situation? What’s happening that may not be obvious? If their answers are incomplete or miss the nuances of a situation, you can provide additional perspectives and help them understand what to look for.
How can we tell stories and ask questions about something when it’s urgent? We already learned that in urgent situations, telling is often the most appropriate way of getting the right action quickly. To create truly teachable moments resulting from an urgent event, it’s critical that you take the time after the urgency has passed to discuss lessons learned, and maybe even how to avoid the urgency next time.
Your role as the teacher and mentor is to prepare your mentee to work independently and effectively. Not only how to tie their shoes, but why it’s important to tie them in the first place.
I have one favor to ask: If you find this information useful, please forward and recommend it to someone else. Thanks!
Grandpa Bob Encouraging Leadership 
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