Tag: Problem Solving

Create Anyway

There’s a big difference between having an opinion about what’s broken and taking responsibility for making something better.

We live in a time when commentary is easy.

We can criticize from the sidelines. We can point out what’s wrong. We can explain why the system is broken, why the leaders failed, why the plan won’t work, or why the people in charge should have known better.

And much of that criticism may be true.

Something really may be broken. People may have failed. The system may need to change.

But is criticism going to be our only contribution?

Creating rather than complaining is an act of disciplined hope. It says I can see what’s wrong, but I’m still willing to work.

Complaining usually says, “Someone should fix this.”

Creating says, “I can improve one piece of this.”

That shift moves us from the sidelines onto the field.

Some problems aren’t ours to carry. We shouldn’t excuse the people who caused them. We don’t pretend the risks aren’t real or the damage doesn’t exist.

But we refuse to stop at frustration.

We must ask better questions.

What can I build? What can I repair? What can I encourage? What can I organize? What can I make clearer, stronger, more honest, more useful, more human?

And what can I do even if I didn’t create the problem?

That’s leadership.

Leadership isn’t only authority or title, position, budget, or permission.

Leadership is seeing a gap and stepping into it.

It’s making the call no one wants to make. Writing the note. Cleaning up the mess. Telling the truth. Taking the first small step.

We don’t have to fix everything to make something better.

That’s important to understand, because the size of the problem can become an excuse for doing nothing.

If I can’t fix the whole system, why bother? If I can’t change the whole culture, why try?

But that’s spectator thinking.

Builders think differently. Builders understand that every useful thing starts smaller than the problem it hopes to address.

A bridge starts with a first beam. A book starts with a first sentence.

A movement starts with a first conversation.

A better future starts when someone decides their contribution will be more than complaint.

It says I may not be responsible for the whole problem, but I am responsible for what I do next.

It says tomorrow can be better than today, and I’m willing to put something in motion.

The invitation is simple.

Don’t let your only contribution be commentary.

Find one thing you can improve.

One process. One relationship. One decision. One conversation. One neglected corner of the work.

Start there. Build there. Serve there.

The system may still be broken. The leaders may still have failed.

But the future belongs to the ones who choose to create anyway.

Photo by Alex Gruber on Unsplash – The future is shaped by people willing to begin.

Solving the Right Problem

Elon Musk once said he challenges requirements because they’re usually wrong. His warning is simple.

Don’t work hard to get the perfect answer to the wrong problem.

This idea goes far beyond engineering. It shows up in leadership, careers, relationships, and the quiet choices that shape our lives.

We’re trained to value effort. Be disciplined. Follow through. Execute well.

All great instincts, but we can spend months optimizing something that never really mattered.

We inherit assumptions, accept the framing, and start solving before asking whether we understand the problem.

Strong leaders question the premise.

What are we trying to accomplish?

If we succeed, what actually changes?

What are the real constraints?

There’s a related engineering mindset that captures this perfectly: the best part is no part at all.

Before improving something, ask whether it should exist in the first place.

This creates a simple hierarchy:

Delete — try to remove the requirement or part

Simplify — if it must exist, make it simpler

Optimize — only after you’re sure it belongs

Automate — last step, not first

Most organizations do this in reverse. They automate and optimize things that never needed to exist.

This is what gives us tools to manage our tools instead of time to do the work.

Five Stages of Problem Solving

It doesn’t matter if these problems are personal or professional…the same stages are usually in play…

I could write how problems are opportunities in disguise (many are).

Or, I could describe all the ways we can work together to find solutions to the problems we face.

But, I think it’s most useful to describe the five-stage problem-solving model that most of us follow in our day-to-day lives.  It doesn’t matter if these problems are personal or professional…the same stages are usually in play:

1. Ignore the Problem

Ignoring a problem doesn’t mean not knowing about it.  We know it’s there, but we purposely choose to ignore it.  This gives us plausible deniability.  There’s a lot of hope involved in ignoring a problem.  Our hope is that if ignored long enough, the problem will solve itself, or someone else will take ownership and find a solution.

2. Deny the Problem

This is a bit more active than ignoring the problem.  We acknowledge that something is wrong, but it isn’t really a problem.  By consciously changing our perceptions, and the perceptions of those around us, we can plausibly deny (there’s that phrase again) that a problem exists.  And, if it really is a problem, it’s not a problem for “us” to solve.

3. Blame Someone (Else)

When denial stops working, the focus shifts to ensuring we aren’t held responsible for the problem.  We aren’t ignoring or denying the problem.  But, we know we aren’t the cause, for sure. Therefore, we shouldn’t be expected to provide a solution.

The most advanced version of this stage is to not only blame someone else.  But, make sure the world knows we warned everyone that this type of problem could happen…if only someone had listened to us in the first place.  I call this person the omnipotent blame shifter.

4. Accept the Problem

We finally accept that this is a real problem.  It’s our problem, whether we caused it or not.  We own it. We also own the task of finding the best solution.  This is the trickiest stage of all…

If we caused this problem, we must now admit our weakness, our mistake, our error in judgment, our previous lack of attention or understanding.  We may even have to admit that something happened that was out of our control.

If we didn’t cause this problem, our challenge is to put aside blame, and focus on solving the problem.  We don’t have time to teach lessons at this point.  Our focus must be finding solutions to the problem we’ve just accepted.

5. Address (Fix) the Problem

Ah…we finally arrive at the solution stage.  We’ve accepted the problem.  It’s real.  It’s ours.  And, now we (and possibly a large team we’ve assembled) will fix the problem.

Ironically, this may be the easiest stage of all, even if it’s the one we’ve worked so hard to avoid. It sits patiently, waiting for us to arrive.  To focus our attention, our effort and our creativity on delivering ideas and solutions to the problem.

Imagine the energy we’d have available to solve (and prevent) problems if we didn’t waste our time ignoring them, denying them, and finding others to blame.

 

Photo by James Pond on Unsplash