Embracing the Unknown: Why Young Entrepreneurs Can Thrive

I follow a small handful of Youtubers.  Most of the channels I watch focus on small business owners in various industries, or folks who are building an independent lifestyle…mostly off-grid. 

I love to watch them create something valuable and useful out of nothing but an idea and their belief that they can do it.  Sometimes they succeed on their first try, other times they need to adjust and try again.  I admire their willingness to push themselves way outside their comfort zone in pursuit of the way they want to live.      

This past weekend, I watched as the twenty-year-old daughter of someone I follow took the plunge to start her own coffee house.  She has 1-2 years of experience being a barista and talked about how much she loved that job, her teammates, and her customers. 

She told a nice story about how her mom met her dad 20-plus years ago.  He and his band came to perform at the coffee house where her mom worked as a barista.  She said that she would be investing her life savings in this new venture. 

She started by leasing a 1,900 square-foot space that had all the bones to become a great coffee house location. She and her mom set about visualizing and planning the space, identifying the equipment she’d need, and how they’d work together to remodel the space.  They talked about where the small kitchen would go, how the prep tables would be organized, where the coffee counter and espresso machines would go, how the space would be decorated for comfort and a relaxing vibe. 

As I watched them walk around visualizing, the experienced business manager in me started thinking about all the paperwork she’d need to file.  The health code permits, the special equipment she’d need, the certifications that may be required to serve food, the creation of a business and DBA, opening bank accounts, capitalizing, and accounting for the business…sales and income tax filings. 

I wondered how many customers she’d need to serve each day to generate an adequate cash flow and profit.  Had she identified her suppliers?  Did she know the supply costs yet?  How many employees would she need to hire to cover all the shifts?  Was she ready to establish a payroll process for her new employees, establish HR systems, purchase the various insurance coverages she’d need, including worker’s compensation coverage. 

Cut to the next scene in their video, and they’re filing the DBA paperwork, and starting to file the health code paperwork and forms.  It turns out that there is a healthy server certification that she’ll need to obtain (which includes a ton of study materials and a written test). 

She was undeterred.  She plowed straight into the process, all the while renovating and remodeling the space along with the help of friends and family. It was truly a labor of love for her.  After 3-4 weeks of work, the place was starting to take shape. 

What happens next?  I’ll be tuning in next week to find out.        

There’s a prevailing stereotype that youth and inexperience are synonymous with recklessness and abandon.

How can this 20-year-old possibly know enough to successfully launch her new coffee business? 

Look more closely and it may be that her lack of experience and knowledge are the catalyst for her leap into entrepreneurship.  She knows that she doesn’t want to work for someone else, and she loved her experience being a barista.  Why not create her own coffee house?   

One of the paradoxes of entrepreneurship is that knowledge, while valuable, can sometimes become a barrier to action. Older generations, armed with years of experience and a deep understanding of the intricacies involved in starting and running a business, may find themselves paralyzed by the fear of failure, or an unwillingness to put in all the work they know lies ahead. Knowing what they know, they can easily talk themselves out of almost anything.

On the other hand, young entrepreneurs often possess an infectious optimism and a sense of invincibility that propels them forward. Unencumbered by the weight of past failures or the mounting responsibilities of adulthood, they approach new ventures with a boldness that can be both exhilarating and inspiring. Their willingness to take risks stems not from ignorance, but from a belief that they can overcome any obstacle that stands in their way.

They are adaptable, more willing to pivot and change course when facing unexpected challenges. They haven’t yet become set in their ways or entrenched in established routines, allowing them to embrace change with a sense of excitement rather than fear. They view setbacks not as roadblocks, but as opportunities for growth and learning.

Young entrepreneurs understand the value of learning by doing. They’re not afraid to dive into the nitty-gritty of running a business, knowing that experience is the best teacher.

Will any of it be easy?  No.

Will she have moments of self-doubt, and fear of failing?  Yes. 

Will she overcome the wall of worry and doubt, plus all the challenges associated with owning and running a successful business?  Maybe, but I know she has what it takes to make it successful. 

Would I open a coffee house at this point in my life?  Nope. 

But I love that she’s pursuing her dream.  I love that her parents are there to help.  I can already see that they’re being supportive, but also letting her drive the process, take the risks, and make the decisions. 

If she were to ask for my advice, I’d tell her to consider the following (in no particular order):

  • Create or join a network of trusted allies and service providers.  Join the local Chamber of Commerce, a BNI chapter, or a group that has other business owners as members.  You’ll get to meet other entrepreneurs, compare notes with them, and many of them will provide services and expertise that you can use.
  • Focus on the customer’s experience in everything you do.  Advocate for your customers and they will advocate for you.
  • Start your marketing and awareness campaign long before the day you open your business.  While you’re remodeling the interior or your space, take the time to remodel and brand the exterior.  Put up “coming soon” signs.  Try to generate as much anticipation in your surrounding neighborhood as possible…again, long before opening day. 
  • If possible, ensure that your business has at least 3 months (or more) of operating capital in the bank at any time.  The more, the better.  You never know when something unexpected might happen…a big expense or capital investment opportunity, or maybe a cyclical downturn in your business. 
  • Remember that leaders always eat last.  This means you’ll probably have some lean times, financially.  Keeping your business healthy and paying your employees must come first.  It’s quite possible that you won’t be pulling anything that looks like a paycheck from your business for 6-12 months.  Prepare for this and realize it’s completely normal.   
  • As you hire employees, whether they’re part-time or full-time, make sure they know your values, why your coffee house is special, why they are fortunate to be part of your team and that you feel blessed and fortunate to have them on your team. 
  • Advocate for your employees, but don’t be afraid to quickly let go of employees who aren’t embracing your company culture. You need to employ believers in your mission…anything less is unacceptable.  I don’t remember who said it but hire slowly and fire fast.  Both are extremely difficult to do in practice but will pay off with amazing results if you’re able to do it. 

p/c – Nathan Lemon – Unsplash

Want to see what happens next with Belle’s coffee house?

Navigating Fear…A Personal Guide to Freedom and Growth

Fear is like that well-meaning friend who occasionally oversteps boundaries. It’s a survival instinct, a leftover trait from our ancestors who needed it to avoid becoming someone else’s lunch. It can guide us toward wise choices and help us steer clear of danger.

Our imagination, on the other hand, is a bit of a storyteller, especially when it comes to tales that can hold us back. With all our experiences and secrets tucked away in our minds, our imagination can whip up some remarkably dreadful future scenarios. And our lizard brains? They thrive on responding to fear.

Fear is undoubtedly real. The fear of failure, loss, embarrassment, injury, loneliness, helplessness, and death can have profound impacts on our thoughts and actions. However, if we recognize, understand, and confront these fears head-on, it will be like flicking on the lights in a dark room – suddenly, the monsters lose their scariness.

By acknowledging that fear is a living part of us, we can take steps toward asserting our control over it. Fear shouldn’t be in the driver’s seat. 

“Yea, though I walk through the valley of the shadow of death, I will fear no evil: for thou art with me; thy rod and thy staff they comfort me.” – Psalm 23

We aren’t alone in this journey of conquering fear. We have a loving God, supportive family, and caring friends to help us face our fears. They can offer a broader perspective and lend a hand when we need it most.

Life is a rollercoaster of unknowns, and fear hates rollercoasters. Instead of fearing the unknown, befriend it. New ideas, experiences, and relationships? Embrace them as opportunities, be curious, and let the adventure unfold.

Life is rarely easy, and sometimes truly terrible things happen to us. But, fear should be the backseat driver, not our navigator.

“I must not fear. Fear is the mind-killer.

Fear is the little-death that brings total obliteration.

I will face my fear. I will permit it to pass over me and through me.

And, when it has gone past, I will turn the inner eye to see its path.

Where the fear has gone there will be nothing. Only I will remain.”

–Paul Atreides in the novel Dune, by Frank Herbert

Photo: Why hot air balloons? Well, taking a ride in a hot air balloon would not be possible if we let fear make the decision. I’m happy to report the balloon ride was amazing!

I have one favor to ask:  If you find this information useful, please forward and recommend it to someone else.  Thanks! 

Serve others first…

Tim Ferriss asks a question of most of his podcast guests:

“If you had a billboard that millions of people would see every day, what would you put on that billboard?”

Tim’s guests have given answers ranging from the comedic to the serious.  Some have talked about a cause that is their passion, or an inspirational passage they’d like people to see.

Each time I hear the question, I come up with the same three words:

Serve others first.

Serving others first means:

  • taking others’ needs and desires into account before our own
  • looking out for their best interest first
  • our decisions are more thoroughly considered because we’ll be taking time to think about how our decisions impact others
  • trying to make someone else’s job easier and more rewarding
  • showing someone gratitude for the work they’re doing
  • minding our manners (as my mom used to say when I was a kid)
  • listening to, and respecting others (even if we disagree with them)
  • looking for ways to improve a situation rather than making things worse
  • being the first to forgive.

It’s easy to focus on our own interests and challenges first.  It’s easy to think everything happening in the world is directed toward us, personally.  This “me first” mindset is hard-wired into our DNA…our DNA is selfish about 99.99% of the time.

The tougher path?

It’s the one that leads to serving others first.  It goes against our wiring, which takes significant effort.

None of us will be perfect on this path.  We’ll stumble, and we may even wander a bit.  But, we can be a blessing for others along our journey, and that’s what we should be seeking.

The good news is that following this path gets easier with practice.

Photo by Adrià Crehuet Cano on Unsplash

 

What a Wonderful World

Sadness can find us with little or no effort…

Sadness can find us with little or no effort…sometimes on a daily basis.

I see trees of green,
red roses too.
I see them bloom,
for me and you.
And I think to myself,
what a wonderful world.

Sadness, defined as anything that’s the opposite of joy:

Emotional pain

Feelings of disadvantage

Loss

Despair

Grief

Anger

Helplessness

Disappointment

Sorrow

Frustration

Guilt

I see skies of blue,
And clouds of white.
The bright blessed day,
The dark sacred night.
And I think to myself,
What a wonderful world

Oddly, we sometimes seek out sadness for our own purposes.  Maybe we need an excuse for not being the person we know we can be.  Maybe we find comfort in burdening others with our pain.

The colors of the rainbow,
So pretty in the sky.
Are also on the faces,
Of people going by,
I see friends shaking hands.
Saying, “How do you do?”
They’re really saying,
“I love you”.

When sadness in its many forms pays a visit, we have two fundamental questions to ask ourselves:

  • What will we allow inside?
  • How long will we allow it to stay?

It’s easy to say that we get to decide.  That doesn’t mean it’s easy to kick sadness out once it arrives for a visit.

I hear babies cry,
I watch them grow,
They’ll learn much more,
Than I’ll ever know.

What to do?  Here’s a list that I have to remind myself of from time to time:

  • Tune your mind to find joy in the simple things
  • Seek out and cherish love in your life
  • Offer forgiveness to yourself and others
  • Share your time and attention with others
  • Seek opportunities to serve others first
  • Observe life with a sense of awe and gratitude.

Joy won’t find us the way sadness can.  Joy only shows itself when we take action to greet it warmly with open arms and outstretched hands.

And I think to myself,
What a wonderful world.

Yes, I think to myself,
What a wonderful world.

Oh Yeah.

Photo by Clay Banks on Unsplash

The Value of Goodwill

Do you serve others first?

How much is your goodwill worth?

The accounting definition of goodwill describes it as the established reputation of a business, quantifiable by taking the fair market value of the tangible assets of a company, subtracting that amount from the full purchase price, blah, blah, blah.

The accounting definition is important, but the goodwill I’m interested in is your personal goodwill, which is measured with the answers to these questions (in no particular order):

  • Do you have a personal reputation as a good person?
  • Are you a person who can be trusted?
  • Are you reliable?
  • Do you work with others based on honesty and integrity first, above all else?
  • When people describe you to others, do they do so fondly or derisively?
  • Are you a person who people want to be around?
  • Do you repel people, or gather people?
  • Do you have a track record of acting fairly in all situations?
  • Do you serve others first?
  • When the proverbial chips are down and everything is going wrong, can others rely on you to rise above the chaos, identify root causes, and get to work solving the problems?
  • Are you known as the person who runs from trouble?
  • Are you the one who looks to blame rather than solve?

The answers to these questions will matter more to your long-term success than any college degree or career accomplishment you may achieve.

Your actions and attitudes will show people your answers more vividly than anything you say.

It’s easy to say words like honesty, integrity, trustworthiness, or empathy.  The real test is how you act and what you choose to do, whether or not other people are watching.

Show me a team of people who don’t value their own personal goodwill or that of their teammates, and I’ll show you a team that fails 99 times out of 100.

The most important choices you’ll make in life are the ones that either add value to, or take value away from your personal goodwill.

Choose wisely.  Your happiness and success depend on it.

Photo by Jukan Tateisi on Unsplash

Time For a Reboot?

Reboots aren’t only applicable to technology problems…

I learned a truism about computers back in the late-80’s:

More than 50% of the time, a computer problem can be overcome by merely rebooting the machine

Sometimes this means pressing a specific keystroke combination.  Other times it means simply unplugging the machine from the wall, and then plugging it in again.

Fast-forward nearly forty years, and the old “reboot method” is still effective at least 50% of the time.

Reboots aren’t only applicable to technology problems.

Unplugging from a problem or challenge, even for a short period of time, can shed light on a new set of perspectives.  And, guess what…about 50% of the time, one of those new perspectives will hold the key to overcoming your “unsolvable” problem.

Rebooting doesn’t only mean disconnecting.  It can also mean purposely switching up your approach, assigning new team members, changing up the words you use to describe the problem, or putting the issue into a “timeout,” so you can work on something else for a while.

Rebooting may mean taking that vacation you’ve been promising yourself and your family.  You tell yourself there’s no time for a vacation.  No time to disconnect.

Wrongo!

Denying yourself the opportunity to temporarily disconnect is denying yourself access to your most creative idea flow.  The flow that comes from freeing your mind, even briefly, from your day-to-day tasks.

There’s a ton of power in the reboot, the restart, and the disconnect.

The answers to your most unsolvable problems lie on the other side of that reboot you’ve been avoiding (at least 50% of the time, of course).

Photo by Nadine Shaabana on Unsplash

Happiness and Butterflies

How are they related? Read on to find out…

“Happiness is like a butterfly: the more you chase it, the more it will evade you, but if you notice the other things around you, it will gently come and sit on your shoulder.” -Henry David Thoreau

I saw a butterfly today while working outside.  I didn’t pay much attention and continued doing my work.

For the next 2-3 minutes, that butterfly kept flitting by and finally landed on my shoulder (only for a few seconds before taking off and flying away).

Then, tonight I randomly saw this quote about happiness and butterflies from Thoreau.

I remember thinking how grateful I was to have that little butterfly land on me earlier today. I’m pretty sure everything else on my mind drifted away for that one quiet moment.

Happiness had gently come to sit on my shoulder.

Happiness is always within reach.  If only we take the time to notice it with gratitude.

Today, I needed a reminder and I’m grateful that little butterfly was there to oblige.

Photo by Stefany Andrade on Unsplash

 

Come on in, the water’s warm!

Back in the day, we used to grab our boogie boards and take the bus down to Seal Beach (in California).  It cost 25 cents each way.  Perfect for a budget-minded 6th grader and his buddies.

Side note:  nobody thought it was the least bit strange for a bunch of 6th and 7th graders to go to the beach on a public bus without their parents…my how times have changed in 40 years.

That first step into the waves was always the coldest.  It never failed that a wave would break right on shore, just as we were trying to slowly enter the water.

We always knew that the moment the water hit our stomachs, we might as well just dive in and swim out through the waves.

Within about thirty seconds, we were used to the water temperature.  We didn’t think about it for the rest of the day.  All we were thinking about was catching the next wave and buying a hot dog and a Coke for something like a dollar at lunch time.

We humans have an incredible ability to adapt.  Sure, we feel the shock of a new challenge deep in our gut at first.  We’ll wonder how in the world we’re going to deal with this new set of problems.  But, give us a little time, and we have what it takes to not only adapt, but to overcome.

The only question is whether we choose to adapt.

It’s our choice.

We decide whether we’ll dive into the cold waves and paddle out, or retreat to the warm safety of the beach.

The beach may be safe, but the waves we’re trying to catch are out in the water.

Time to dive in and start paddling.

Photo Credit:  That’s our grandson, Charlie.  He’s riding his first wave on a boogie board, at Beach 69 on the Big Island, a few weeks ago.  He turns 4 this weekend.  Cowabunga, Charlie!

 

Time for a Lens Change?

We control our settings.  We control our lenses…

Way back in junior high (in the last century), I learned about photography with 35mm SLR cameras.  These were the “real thing.”  They were a far cry from the cheap Instamatics that everyone I knew used at the time.

We learned about shutter speeds, f-stops, light meters, focus points, passive and active lighting, shadows, framing, composition, film types, and lenses.

Did we want to capture the action close-up, or in the distance?  Blur the action, or stop it?  Shadow the subject, or light it?  Black and white, or color?  Grainy or smooth?  Focus on the foreground or the background?  Capture the subject from the left, or right?

It didn’t matter if we were photographing a mountain, a flower, a person, or a can of tomatoes.  Using all the tools at our disposal, we controlled what happened in each photo.

Don’t even get me started on developing film in a darkroom.  We learned about that too.  More ways to control the image that appears in the photo.  For younger readers, darkrooms are the place where the exposed film was transformed into photos.  Using various methods, we could edit an image like you can today in your phone’s photo editor or Photoshop.

The main lesson about all this wasn’t the tools and techniques of photography. It was the realization that the camera was only a tool to capture a moment.  That moment, with all its beauty, drama, imperfections, and emotions.

More specifically, the camera captures a feeling that comes from the image and our memory of that feeling.  The image is merely a pathway to our feelings about the subject.

We capture moments and feelings every day.  Usually without a camera.  We control how these moments and feelings appear on the canvas that matters the most.  In our heart and in our mind.

If the world seems to be against you, and all you see is ugliness and despair, that’s probably because of the way you’re choosing to see the world.

If everything is amazing and perfect, that’s also a result of the way you’re choosing to see the world.

Neither view is 100% accurate.  Reality has its ups and downs.  We face challenges and triumphs, victories and defeats, every day.

The key is to understand that we have way more to do with the way these moments are captured and interpreted than anyone or anything in our world.

We control our settings.  We control our lenses.  We choose where we focus.

Ultimately, we choose how to frame our moments.  Not the other way around.

Photo by Warren Wong on Unsplash

Letting Go

You are not what has happened to you…

“If there are pieces of your past that are weighing you down, it’s time to leave them behind.  You are not what has happened to you.  You are someone unimaginably greater than you have ever considered, and maybe it’s time to consider all the possibilities that are within you.”  –Matthew Kelly

How much baggage are you carrying from your past?

The mistakes you’ve made.  The opportunities you missed.  The disappointments.  The tragedies.  The could’ve beens and the should’ve beens.  The people you still won’t forgive.

Letting go doesn’t mean forgetting your past.  It doesn’t mean ignoring the lessons you’ve learned.

It means forgiving yourself and forgiving others.  It means loving the amazing person you’ve become and letting go of the person you or anyone else thought you should have become.

Each of us is a work-in-progress.  We have an opportunity every day to define our future.  But, it’s impossible to choose our future while burdened with all the weight of our past.

It’s time to let go.  Drop the weight.  Drop the guilt.  Drop the anger.  Drop the regrets that quietly gnaw at your core.

Let go and prepare yourself for the awesome future that you choose.

As Matthew Kelly says, “You are someone unimaginably greater than you have ever considered.”

Photo by Gianandrea Villa on Unsplash