Pronounced: EN-KUR-UJ.com–short posts you can use every day
Author: Bob Dailey
Bob Dailey. Born and raised in Southern California...now in Oklahoma. Graduated from (and met my future wife at) Cal Poly Pomona, in 1988. Married to Janet 37-plus years. Father of two: Julianne and Jennifer. Grandfather of 9!
Held many leadership positions in small, medium, and large companies (and even owned a company for about 7 years). Tractor operator, competitive stair climber, camper, off-roader, occasional world traveler, sometimes mountain biker, and writer.
Automation makes the machine run smoother. Innovation changes where the machine is going.
Automation hunts for efficiency. It tries to do what we did yesterday, but faster and cheaper. It targets the transactional and trims overhead. It removes steps and reduces friction. When done well, it buys back time.
Automation is valuable work and the price of admission for any organization.
But efficiency alone won’t differentiate.
Innovation asks different questions. Harder questions. Where are we trying to take our customers next? What experience would make them rethink what’s possible with us?
Innovation seeks to create new value.
Innovation needs space, a space that promotes bold and creative thinking.
It might mean dedicating 20% of a team’s work to exploring customer problems without predetermined solutions.
Or creating quarterly “innovation days” where normal metrics don’t apply.
Or creating time in leadership meetings for “what if” conversations instead of only “what’s broken” discussions.
Leaders set the tone. They can focus solely on efficiency, or they can ask questions that point their organization toward innovation.
If your new system creates fewer clicks, fewer steps, and lower costs, you automated.
If you created a new customer journey or opened a new market category, you innovated.
Do both well and you reshape the game.
Automation keeps us strong today. Innovation makes us irreplaceable tomorrow.
Ideas and wisdom often arrive with familiar roots.
My views on leadership come from my lived experiences and lessons I’ve learned from great builders and thinkers like Andrew Carnegie, Peter Drucker, Tom Peters, Ken Blanchard, Marshall Goldsmith, Zig Ziglar, Stephen Covey, Jack Welch, Seth Godin, Jeff Bezos, Gary Vaynerchuk, Tim Ferriss, Jocko Willink, James Clear, and countless others.
I’ve also worked with amazing managers and mentors over many decades, including a few who taught me what not to do.
Since I find myself often returning to these lessons, I thought it would be useful to write them down in a list for easier reference.
Leadership Foundations
1. Leadership begins in your mind long before it shows up in your actions.
2. Self-awareness is a leader’s first and most enduring responsibility. Know how your actions land, then lead on purpose.
3. Character outweighs credentials over the long haul.
4. Integrity compounds like interest. The longer you hold on to it, the more it grows.
5. Values are the compass that keep you on course when circumstances shift.
6. Humility is the strength to put others first.
7. Influence comes from trust, not job descriptions.
Vision and Direction
8. A leader’s vision must be big enough to inspire, but clear enough to act on today.
9. Clarity reduces fear. Ambiguity fuels it.
10. Momentum builds when people see the destination and believe they can reach it.
11. Vision is not just what you see. It’s what you help others see.
12. The clearer you are about the goal, the less room there is for fear to grow.
13. Purpose is the map. Storms are just temporary detours.
14. Belief in the destination turns small steps into powerful strides.
15. Every action should feel like part of the same bigger story.
16. Sometimes waiting is the boldest move you can make. Strategic patience is powerful (and extremely difficult).
People and Relationships
17. The right people in the right roles multiply results beyond what you can imagine.
18. A culture of respect will outlast a culture of urgency.
19. Listen like the person speaking might hand you the missing puzzle piece.
20. Pass the applause to others but keep the accountability close to your chest.
21. Trust is invisible, but when it’s gone, everything feels heavier.
22. Relationships need regular deposits of attention, not just withdrawals of effort.
23. Helping someone else win creates a tailwind for your own success.
Decision-Making
24. Good decisions blend facts, values, and the courage to act.
25. The first idea is often just the trailhead. Walk farther.
26. Energy without wisdom burns out. Wisdom without energy gathers dust.
27. Choose the option you can defend in the daylight and live with in the dark.
28. A quick, small decision can open doors a perfect plan never reaches.
29. It’s easier to fix a wrong turn early than to build a new road later.
30. Never cash in tomorrow’s credibility for today’s convenience.
Resilience and Adaptability
31. A setback is a classroom, not a graveyard.
32. Flexibility is a skill, not a personality trait. Practice it.
33. Change is the proving ground where talk becomes action. Priorities sharpen, assumptions get tested, and leadership shows up in decisions, owners, and dates. If nothing changes (no decision, no owner, no date) it was only talk.
34. Adapt your tactics, but never your core.
35. The best views are earned with effort you once thought impossible.
36. Challenges test your limits so you can discover you’re stronger than you ever imagined.
37. Sticking with it usually turns “almost” into “done.”
Growth and Learning
38. The best questions are the ones you don’t yet know how to answer.
39. The moment you stop learning, you stop leading. Sometimes before you notice.
40. Pride blocks the front door to growth. Curiosity leaves it wide open.
41. Ask for feedback before circumstances force it on you.
42. Teach your knowledge, always remembering that your actions teach your values.
43. Every conversation nudges someone closer to, or further from, their best self.
44. Failure carries lessons that success hides. Corollary: High water covers a lot of stumps.
Impact and Legacy
45. Success without significance is empty.
46. The influence you have on people’s lives will outlast your achievements.
47. Your legacy is written in the lives you touch, not in the titles you hold.
48. Leadership is something you borrow from the future. It must be returned in good condition.
49. The most meaningful titles are the ones people give you, not the ones on your nameplate.
50. Think in decades when deciding what to plant today.
51. Your success is multiplied when others stand taller because of you.
52. The best proof of leadership is when growth continues without your hand on the wheel.
53. Leave every place and every person better than they were when you arrived.
Communication & Culture
54. Say the quiet part kindly and clearly. Clarity without kindness bruises. Kindness without clarity confuses.
55. Stories travel farther (and faster) than memos. Stories move people. Memos inform them. Stories turn intention into action.
56. Consistency in small signals (tone, timing, follow-through) builds culture faster than slogans.
57. Meetings should create movement. Reserve live time for decisions and collaboration. End with owners and dates. If it’s just a podcast, send an email. If only two people need to talk, make it a call and give everyone else their time back.
58. Celebrate progress out loud so people know what “right” looks like.
59. Honesty scales when leaders go first. Name the hard thing and show how to address it.
60. Culture forms around what you tolerate as much as what you teach.
Execution & Accountability
61. Strategy stalls without a calendar. Put names and dates on intentions.
62. Start now. Ship one useful thing today. Ride the wave of momentum that follows.
63. Priorities aren’t what you say first. They’re what you do first.
64. When everything is urgent, nothing is important. Choose the one thing that unlocks the next three.
65. Inspect what you expect. Review, refine, and recommit in frequent loops.
66. Own the miss publicly and fix it quickly. Speed heals trust.
67. Scoreboards matter. People work smarter when progress (or lack thereof) is visible.
Faith, Purpose & Centering
68. Quiet time isn’t empty time. It’s where courage and wisdom refuel.
69. Purpose steadies the hands when the work gets heavy.
70. Gratitude turns pressure into perspective.
71. Servant leadership begins by asking, “Who needs strength from me today?”
72. Hope is a discipline. Practice it especially when results lag.
Leading Through Change & Uncertainty
73. Name the uncertainty. People handle the unknown better when it has boundaries.
74. Trade predictions for scenarios. Prepare for several futures, not just your favorite one.
75. Replan without blame. The map changes when the terrain does.
76. Communicate more than feels necessary. The vacuum of silence fills quickly with speculation.
77. Keep experiments small and reversible, so learning is fast and affordable.
78. Endurance is contagious. Your calm can be the team’s shelter in a hard storm.
Coaching & Talent Development
79. Grow people on purpose. Make development a standing agenda item.
80. Coach with questions that build judgment and ownership.
81. When you delegate the result, delegate the authority to achieve it. Authority and responsibility should be in balance.
82. Set intent and boundaries. Agree on check-ins. Then step back so the team can step up.
83. Size stretch work to the person’s readiness. Provide the right challenge, real help, and visible sponsorship. It’s okay if they reach the result by a different route than yours.
84. Build a bench before you need one. Succession begins on day one.
Supportive Organizational Behavior
85. Make it safe to disagree. Invite the view that challenges yours.
86. Credit ideas to their source. Recognition fuels contribution.
87. Write agendas as outcomes, not topics.
Systems Thinking & Process
88. Correct the mistake and improve the system that allowed it.
89. Turn recurring work into checklists and rhythms so excellence is repeatable. Then automate it.
90. Map the flow of work end to end. Prune any step that adds no value. Unblock the rest.
91. Measure what matters. Review it at a pace that improves the work.
Stakeholders & Customer Focus
92. Start with the customer and work back to today’s priorities.
93. Define success in customer outcomes, then align processes, metrics, and rewards.
94. Close the loop by telling people what changed and why.
Conflict & Courageous Conversations
95. Address tension early while the knot is small.
96. Separate the person from the problem. Aim at the issue, not the identity.
97. Put the real issue (the skunk) on the table. Agree on facts before you debate fixes.
Energy & Well-Being
98. Protect time for deep work and recovery so decisions are sharp.
99. Model healthy boundaries. Your example sets the team’s norms.
100. Choose a sustainable pace over heroic sprints. Consistency wins the long game.
Leadership is a skill to be learned and practiced over a lifetime. It grows through steady reflection, small improvements, course corrections, and new discoveries. These reminders pull us back to what matters when life and work get noisy.
Whether you lead a company, a classroom, a project, or a family, your influence reaches far beyond the moment.
The truest measure of leadership is the people we serve and the leaders they become.
Photo by Marcus Woodbridge on Unsplash – I love the idea of a lighthouse showing the way, standing firm and steady especially when the waves are their scariest.
The glass slipper fits perfectly. The prince takes Cinderella’s hand. The castle doors swing open, and as the camera pans out over the kingdom, the narrator’s voice declares, “And they lived happily ever after.”
The end.
What comes next?
Did Cinderella and her prince travel the world together? Did they have children who drove them to the brink of exhaustion? Did she struggle to adjust to palace life? Did they face illness, loss, or financial strain? How did they support each other as they learned to build their life together?
“Happily ever after” is a blank canvas. It conjures a series of images in our head. Successes we dream of, milestones we hope to reach, adventures we’re planning, moments of pure joy we can almost taste.
For some, happily ever after is a corner office overlooking the city, business-class flights to international conferences, and coming home to a modern apartment where everything has its place.
For others, it’s Saturday morning pancakes with kids mixing the batter in a cloud of flour dust or teaching their daughter to ride a bike. Quiet evenings on the porch planning their next camping trip.
Still others may crave a life of endless travel, vagabonding from place to place, sampling cuisine from every corner of the world as they go.
There are as many versions of happiness and fulfilment as there are people.
Social media tries to curate our happiness by showing us picture-perfect moments. Engagement photos against stunning backdrops, vacation snapshots from exotic locations (often peering over two perfectly poured wine glasses on a balcony), career announcements celebrating promotions and new ventures.
These snippets of other people’s lives create a happiness catalog. A collection of achievements and experiences that can feel like requirements for a well-lived life.
We may start believing that fulfillment looks like someone else’s Instagram story, someone else’s LinkedIn update, someone else’s holiday letter.
Seeking fulfillment by following someone else’s template is always a fool’s errand.
Sure, be inspired by someone else’s success. Maybe borrow a travel idea, or try something new. But their world operates differently than ours. Their values, circumstances, and dreams belong uniquely to them.
What brings them deep satisfaction might leave us feeling empty. What fills our hearts might seem trivial to them.
True fulfillment can only come from our own perspectives, our own values, and our own definition of what makes us, and those we love, happiest.
Real “happily ever after” is wonderfully messy and beautifully imperfect. It blends all the goals and aspirations we have with all the compromises and adjustments we’ve made along the way.
Goals that seemed essential in our twenties might be irrelevant in our forties. The dreams we never imagined decades ago can suddenly become our life’s new mission.
This evolution reflects an ongoing process of learning who we are and what truly matters to us. Independent of what we thought we would want…or what others told us we should want.
Happily ever after lives in the ongoing appreciation of what we’ve built and who we’ve become. Our story matters because it’s still unfolding and it’s authentically ours. It doesn’t need to resemble the someone else’s highlight reel.
The glass slipper that fits you perfectly will look nothing like Cinderella’s. Maybe it’s a hiking boot, flip-flops, a running shoe, or something very formal, made of fancy leather…or no shoes at all.
You choose.
And that’s exactly as it should be.
Photo by Ella Heineman on Unsplash – because one of my greatest joys is making breakfast for my kids and grandkids on a Saturday morning…a wonderful part of my happily ever after.
It’s like having a guy working the door at a nightclub, deciding who or what gets in.
We assume we already know everything, so we stop listening. We nod politely. But inwardly we’ve already dismissed the person speaking. Or the article. Or the correction.
There’s often good reason for our defensiveness. Being wrong about something important can have real consequences. Our ego is trying to protect us from the genuine discomfort and potential costs of being mistaken.
The paradox is that the very thing protecting us from being wrong in the moment often prevents us from being more right in the future.
What if instead of having a bouncer who turns everyone away, we hired a smarter gatekeeper? One who doesn’t just protect us from being wrong, but actually helps us get better at being right?
What if we treat new information, even the stuff that contradicts what we think we know, as an invitation?
An opportunity to level up. To upgrade our understanding. To sharpen our thinking.
What happens when we level up? Our predictions start getting more accurate. Our explanations become clearer and more useful to others. We catch our own mistakes faster…sometimes before they even leave our mouth. We become more curious about the very areas we feel most certain.
The next time someone disagrees with you or presents information that challenges what you believe, pause before your ego’s bouncer slams the door.
Ask yourself, “What if they’re right? Can I learn something new?”
This doesn’t mean accepting everything that comes your way. But you can listen. Examine the ideas. Question them. Test them against what you know.
That’s true intellectual courage.
And it’s the only way to keep growing in a world that never stops changing.
“It is impossible for a man to learn what he thinks he already knows.” – Epictetus
I don’t remember a lot from Mrs. Olsen’s first grade class. One event that stands out is the day we planted a bunch of seeds in a garden. First grade Bob enjoyed digging in the dirt, making small seed holes, dropping each seed into its place, and writing the plant names on popsicle sticks that we plunged into the dirt next to the seeds.
Then came the bad news.
We wouldn’t be able to see the plants we’d planted until weeks later, and they wouldn’t reach maturity (whatever that meant) for at least a year.
To a first grader, weeks (and especially a year) meant forever. First grade Bob was extremely disappointed. I never saw the plants that came from the seeds we planted that day. It would be decades before adult Bob would go to the trouble of planting seeds or transplanting potted plants into a garden.
Recently, I watched an Essential Craftsman video where he planted 25 new trees. He worked the soil, designed a hand-made watering system, dug 25 holes with exactly the right spacing, brought in a truckload of special soil, mixed it with his existing soil, and then carefully placed each tree in the ground.
At various points in this multi-week project, he worked alongside his grandsons, his wife, and one of his good friends. He said that working with them over the years, especially his wife, had made him a better person.
The finished line of trees looked amazing and will look even better over the next 10 – 20 years.
He reflected that it’s easy to take for granted the shade we enjoy from trees planted decades before. The journey from seed to shade provider is a long one, but it always begins with the person (or Nature) planting that seed.
So, what kind of “shade” are we planting today? Is it the kind that shelters others through encouragement, love, wisdom, opportunity, or sacrifice?
The things we do now may not seem significant in the moment. They may never fully bloom while we’re around to enjoy them. A kind word to a child. A story passed down. A habit of generosity. A newly taught skill. A quiet act of integrity. These are the seeds we plant for the future.
Sometimes, like first grade Bob, it’s easy to get frustrated when we don’t see results right away. We live in a world that loves fast feedback and instant gratification. But shade trees don’t grow overnight. Neither do strong families, good character, or traditions worth passing on.
What if our job, the most important job of all, is to plant and build for a future we’ll never see? To create a little more shelter for the people coming after us?
Few will notice what we’re planting. But that’s okay. We do it anyway. And someone else will get to rest in that shade.
That’s the kind of impact I hope to make. Something that lasts beyond my lifetime, even if no one remembers exactly which trees I planted.
So I’ll keep planting. I’ll keep building. I’ll keep encouraging…investing in the people I know will grow far beyond me.
Because someday, someone will enjoy the shade I may never see.
Adult Bob loves that.
“If your plan is for one year, plant rice. If your plan is for ten years, plant trees. If your plan is for one hundred years, educate children.” – Confucius
I sat down recently to write a letter to my cousin (technically my first cousin once removed), who just started basic training in the Air Force.
What began as a quick note turned into something more. A personal reflection, a bit of a manifesto, and a stack of lessons I wish someone had handed to me when I was just setting out.
By the time I hit “save,” I realized this may be worth sharing with any young person taking their first real steps into the adult world.
The letter was full of life updates, jokes, birthday party planning, movie recommendations, and the occasional 10-year-old version of myself asking random questions. But the main message was you can do hard things, and you’re not alone.
What follows are some ideas that come from years of learning, leading, failing, and reflecting. These are lessons for anyone who finds themselves on the edge of something new.
Leadership begins and ends in your head. Most of your real battles are internal. That voice in your head? It can lift you up or hold you back. Especially in an environment full of rules and pressure, how you think will define who you become. Supportive self-talk, resilient thinking, steady choices. These are the foundational traits for leadership.
Start before you’re ready. Showing up takes more courage than people realize. You will rarely have everything figured out before you begin. Your best opportunities for growth will come from figuring things out while under pressure. That discomfort you feel is a sign that you’re on the edge of growth.
Do the next right thing. When life gets overwhelming (and it will), it helps to stop trying to solve everything all at once. Pause. Breathe. Do the next right thing. That’s enough. The bigger picture tends to take care of itself when we’re faithful and focus on the next indicated step.
You belong here. The feeling that maybe you’re not ready, or that someone else would be better suited for the challenge in front of you. That’s normal. But it doesn’t mean you don’t belong. The truth is you do belong. You’ve earned the right to be where you are. And you’re growing stronger every day, even if it doesn’t feel like it in the moment.
Respect is the foundation of everything. Not just the kind of respect that comes from rank or titles, but the kind you live out through humility, consistency, and quiet honor. When you offer that kind of respect, you build trust. And trust is what makes people want to follow your lead.
When the going gets tough, remember why you started. Every hard day will test your resolve. Every early morning, every setback, every lonely hour…these are the places where you’ll either lose sight of your purpose or anchor more deeply into it. Purpose doesn’t remove difficulty, but it gives meaning to the difficulty. And that’s enough to carry you through.
Discipline equals freedom. I shared this piece of advice that comes from Jocko Willink, former Navy SEAL, war veteran, and a powerful voice on discipline and leadership. He says, “Discipline equals freedom.” The more discipline you have, the more freedom you gain.
Discipline gives you control. Over your body, your mind, and your choices. Freedom to choose your future. Freedom to trust yourself. Freedom to follow through, especially when motivation fades.
You won’t always feel motivated. That’s okay. Stay disciplined. Show up. Do the work. That’s how you earn freedom. One decision at a time.
“Don’t wish it were easier. Wish you were better.” A classic quote from Jim Rohn. There’s no shortage of obstacles. The goal isn’t to escape them. It’s to grow strong enough to rise above them. The learning curve is real. Learn, adapt, overcome…become better and things will become much easier.
About those movie recommendations I mentioned earlier. It’s probably more accurate to call them story recommendations. Stories about honor, resilience, human ingenuity, and the willingness to keep going when things are difficult.
We Were Soldiers, an amazingly good movie about strategic servant leadership (which is my preferred style of management), bravery, and the love that comrades in arms have for one another. It’s a great tribute to the men who fought (many who gave their lives for the guy next to them) and their brave families back home. I think I’ve seen it at least 25 times and I’m happy to watch it anytime. Each time I watch it, I tear up in at least 2 or 3 places in the movie.
Ocean’s 11 and The Sting, two films that focus on creative problem solving and teamwork…though our “heroes” in these movies are con men and thieves.
The Princess Bride made the list. The value of honor (even among combatants), mixed with the comedic and spoofy scenes make it a classic. Even in a world of duels and danger, kindness, respect and loyalty still matter.
I suggested Seveneves by Neal Stephenson. A science fiction novel (my favorite genre for at least the past 10 years) about human survival, adaptation, and rebuilding civilization after catastrophe. The premise is that an asteroid causes the moon to shatter. What starts out as an oddity in the sky becomes a calamity as the moon breaks up into a ring and then begins to rain down to Earth (something they call the Hard Rain). Great sci-fi, lots of human ingenuity and adaptability, and a story that covers about 5,000 years. It’ll take some time to read, but it’s worth it.
Two books by Andy Weir. The first is The Martian (which became a movie starring Matt Damon), and the second is Project Hail Mary. Andy wrote The Martian in 2011 and self-published it on Amazon. It picked up fans and became a bestseller without an “official” publisher. His second book was called Artemis (takes place on the Moon). It was good, but not quite as good as The Martian (which is a high standard, so I’m probably being unfair).
His third book was Project Hail Mary. This one is also being made into a movie, starring Ryan Gosling. It is excellent.
The big thing about Andy’s books is that they are scientifically accurate. His characters deal with extremely complex challenges that require thinking and ingenuity to overcome. He writes in a way that entertains and teaches things you never knew.
I love that Andy wrote his first book from beginning to end without any publisher involved. Nobody was there to tell him what he was doing was the right thing. He believed in himself, believed in the story he was telling, focused on the work, delivered a high-quality product, and proceeded to find his audience one reader at a time.
All these stories reflect truths about the path ahead. Your journey will be hard. You’ll need grit, creativity, and perseverance. You’ll need others (family, friends, mentors, even strangers). More often than not, the tools to overcome life’s challenges will come from within yourself, quietly shaped by the stories you carry and the habits you form.
Whatever new thing you’re stepping into, whether it’s basic training, a new job, a cross-country move, or a new phase in your life, know that it’s okay to be unsure. It’s okay to feel stretched. Just remember your “why,” do the next right thing, and keep showing up with courage.
And who knows? Maybe decades from now you’ll be the one writing a letter like this, passing along what you’ve learned…
“Nothing in the world is as soft and yielding as water. Yet for dissolving the hard and inflexible, nothing can surpass it.” – Tao Te Ching, Chapter 78
Water moves around, through, or beneath whatever resists it. It adapts. And in doing so, it shapes mountains, smooths stone and carves out entire landscapes. Its quiet and steady strength endures, and transforms.
Some of history’s greatest leaders have embodied this same soft strength…few more clearly than Saint Teresa of Calcutta.
She was small in stature and quiet when she spoke. She lived a life defined by simplicity and humility. But her leadership moved nations.
Heads of state sought her advice. Governments stepped aside to let her mission continue. And her Missionaries of Charity, formed with only a handful of sisters, grew into an international force of compassion serving the poorest of the poor.
When the Indian government initially refused her permission to work in Calcutta’s slums, she didn’t protest or make demands. She simply thanked them, smiled, and began serving the dying on the streets anyway.
Her quiet, consistent actions spoke louder than any argument. Within months, officials were granting her permission and offering resources and support.
Like water finding its way through the smallest cracks in stone, she found the path through quiet, faithful persistence.
“Not all of us can do great things. But we can do small things with great love.” – Saint Teresa of Calcutta
In leadership, force can create motion, but usually at the expense of trust, creativity, and ownership from the people you’re leading. When leaders rely on authority, titles, or pressure to drive results, they may achieve short-term compliance, but they rarely inspire long-term commitment or innovation.
Instead, they create environments where people focus on rules more than results, and on compliance rather than creative contribution.
Gentle, listening-based leadership works differently.
It adapts without losing direction. It invites people to bring the best version of themselves and creates space for their growth. Like water, it finds ways around obstacles, sometimes slowly and sometimes all at once…but always with clarity and purpose.
Water teaches us that soft can be strong. Let it shape how you lead.
Soft, persistent power moves mountains, changes hearts, and builds trust.
Are the stars just as bright from above as they are down here?
Do you get to see the ones you love? Your parents, your brothers and sisters, your old neighbors, that one special friend who always made you laugh?
Is there coffee in Heaven? Is it better than your favorite blend on a cold desert morning?
Do you remember everything now? Things once forgotten.
And now that you know, what do you know?
Do you hear us when we talk about you? When we laugh at your stories and try to retell them just right?
Do you miss us, or does love work differently there?
Can you see how much we love you still?
Are you proud of the life we’re trying to live?
Do you see how we carry your lessons forward, quietly passing your wisdom down, one small act at a time.
I wonder if you recognize your love moving through our family in the lives your grandkids and great-grandkids are creating.
And I was just wondering…
When it’s my time, when I finally get to see what you see, will you be waiting for me with open arms, and smiles, and one of your special meals that feels so much like home?
In high school, I had the good fortune of running cross country under a man named Mr. Smuts. Our coach and my 11th grade AP U.S. History teacher. He was the kind of leader who quietly influenced growth in those around him.
He didn’t bark commands or demand the spotlight. On race day, while other coaches were shouting themselves hoarse, Mr. Smuts would position himself at the mile markers. Calm, steady, present. As we passed, he’d simply call out our split times. No cheering. No panic. Just numbers.
We didn’t need anything else.
He had trained us so well that those times were all the feedback we needed. We knew what they meant. We knew what he expected. And we knew he believed in each of us (even the slow guys, like me).
When we crossed the finish line, sometimes ahead of the competition, sometimes not, he’d quietly remind us that the real opponent wasn’t the other team. It was the clock. It was ourselves.
That quiet challenge made us better. Not just as runners, but as young men.
Mr. Smuts embodied a rare approach to leadership. Seeing others more than being seen. His confidence in us was contagious. His calm became our calm. His consistency helped us believe that showing up and giving our best effort, day after day, was enough to grow into something exceptional.
For a bunch of teenagers full of energy and bravado, his presence could have been drowned out by flash and high school nonsense. But instead, we listened closely. We trusted deeply. And we ran harder.
His leadership style reminds me of a line from the Tao Te Ching:
“When the best leader’s work is done, the people say, ‘We did it ourselves.’”
That’s exactly how it felt. We crossed those finish lines thinking we had pulled it off on our own. Only because he had quietly laid the foundation beneath our feet.
True leaders create space for others to rise.
The Tao Te Ching calls it wu wei, effortless action. Like a river flowing around rocks instead of smashing into them. Doing the right thing at the right time and then stepping back to let the results take root.
Ronald Reagan once said, “There is no limit to what a man can do or where he can go if he doesn’t mind who gets the credit.”
This could have been written about Mr. Smuts.
He led in a way that called attention to others rather than himself. His approach shaped how we performed, how we grew, and how we learned to lead ourselves. His impact showed itself in the confidence he helped us build and the standard of excellence we still carry with us today.
The next time you find yourself in a leadership role at work, in your family, or on any team, ask yourself:
-Am I trying to be the hero, or trying to build others up?
-How can I lead with quiet influence?
-Can I let go of credit and trust the process I’ve helped shape?
The best leaders don’t stand in front of their people. They stand with them, sometimes just off to the side, calmly calling out split times as the race unfolds.
And when it’s over, they nod to themselves, knowing they’ve done their job.
The rest of the story: Mr. Smuts earned his doctorate in Leadership and became Dr. Smuts not long after my time at Cerritos High School (Class of 1984). He went on to become the school’s principal and ultimately the school district’s Superintendent of Schools for many years, before retiring in 2012. He continues to enjoy his retirement years.
Dr. Smuts is a leader who inspired (literally) thousands of kids (and adults).
This video provides a brief glimpse of this truly inspiring and gentle man in 2012 as he prepared to retire. It also highlights my high school campus that looks very much like it did four decades ago.
Somewhere along the way, I’ve noticed a quiet truth.
The thing I was working toward (the goal, the vision, the project, the finish line) always required other steps. Preparation. Research. Practice. Training. A foundation. A warm-up.
While I tried to focus on the thing I wanted to do, most of my time was spent doing all the other things that needed to happen first.
Building a deck means hauling lumber, squaring the posts, digging holes…and at least three trips to Home Depot. Writing a book means staring at blank pages, deleting paragraphs (and chapters), and researching obscure details that may never make it to print. Staying in shape means lacing up your shoes at dawn when no one else is watching. Starting a business means filling out countless forms, talking to lots of people who say no, and revisiting your reasons why, countless times.
These tasks are not detours or distractions. They are merely steps on the journeys we’ve chosen.
If we can learn to love these quiet and often unnoticed tasks that prepare the way, we may find the joy we’re seeking was there all along.
We might discover that the thing we’re chasing isn’t the prize. It only led us to the road we were meant to walk. To meet the people we were meant to meet.
So go ahead. Lace up your shoes at dawn. Cut that first board. Tape off all the areas you don’t want to paint. Make that first sales pitch. Get to know people you never expected to meet.
Embrace all the steps that come before the thing.
It turns out, they are the thing.
“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” — Abraham Lincoln
Grandpa Bob Encouraging Leadership 
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